The delivery speed and the service from the driver was excellent. The only weak point was the on-line ordering service. The website could be better, the search and the ability to find additional...
Product knowledge was fair. Pricing was competitive with the market. Operative returned answers in a timely manner when asked, but could do with using the client's name in replies.
Delivery was fair,...
Absolutely diabolical
Sent second hand / used shabby section when we had ordered new from the website
After care service was even more diabolical no return of phone calls when we finally spoke to...
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Donna
First Fence
9 years ago
Thank you for your feedback. I have spoken to customer services, along with the depot your goods were delivered from. There was a problem with the picking and quality control check. It seems the pickers loaded the second hand goods on the vehicle for delivery as opposed to new. When this went through to being quality checked they were under the impression that the goods were supposed to be second hand! I understand this caused frustration for you at the time however human / system errors will happen. We do try to ensure these do not and constantly try to improve our service, due to this additional measures have now been added to processing an order to ensure this does not happen. Donna
Very quick delivery - one working day. Very pleased
Katie
First Fence
9 years ago
Thank you for your feedback, we aim to offer the best service without long lead times. If you require anything else, don’t hesitate to call or visit our website: https://www.firstfence.co.uk/
購入日: 30/05/2017
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VC
Valued Customer
East Mallink, Kent
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
The Head Office staff were helpful to someone who was expending over £6k on my first purchase of fencing. The order was completed and quote sent by email with excellent efficiency. Adequate notice...
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Katie
First Fence
9 years ago
Thank you so much for your review Peter! We are constantly striving to give the very best service to our customers, including knowledgeable staff, competent drivers and excellent communication throughout the process of the order. If you need any further fencing or barrier products in the future, we are available 24/7 over the phone or online: https://www.firstfence.co.uk/
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.