Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

First Fence レビュー | https://www.feefo.com/reviews/first-fence のカスタマーサービスレビュー| Feefo

すべて（ 2,025件）のレビューを表示中

Valued Customer

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Everything went off fine though I thought the delivery charge a bit hefty at £6 ( twice as much as the unit since I only wanted one)

Donna

First Fence

9 years ago

Thank you for your feedback. Deliveries all come on our own vehicles, so there does need to be a charge for deliveries, however we are always looking at ways of to streamline our transport department, and save costs for our end users.

Valued Customer

9 years ago

£60 not £6 - but there's no need to come back on it further. Thanks.

購入日: 20/03/2017

Valued Customer

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Very helpful great product knowledge. Well set up warehouse. Fast and efficient service would recommend to others

Donna

First Fence

9 years ago

Thank you for your valued feedback. Customer satisfaction is the most important thing for us, so great too hear everything from another satisfied customer. If you need anything else at all, please feel free to call on 01283 512111 or drop us an email at sales@firstfence.co.uk.

購入日: 21/10/2016

Valued Customer

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Supplied goods on time👍🏻

Donna

First Fence

9 years ago

購入日: 14/02/2017

信頼できるカスタマー

9 years ago

Reasonabe service fencing could have been straight

Donna

First Fence

9 years ago

Thank you for valued feedback. I’m sorry to hear your fencing wasn’t straight, had you reported this to the customer service team? Please could you email further details of this with any photos if possible to sales@firstfence.co.uk and we can look into it for you.

購入日: 22/07/2016

信頼できるカスタマー

9 years ago

high delivery costs and charged for second delivery

Donna

First Fence

9 years ago

Thank you for your feedback, we are sorry to hear this. We are constantly trying to improve our service and would appreciate if you could email sales@firstfence.co.uk with the full details. With this information we can look to ensure the problems you encounted do not happen again. We respect your thoughts on this matter, however if you do need anything please do not hesitate to contact us and we will do everything we can to provide you with the service deserved.

購入日: 28/01/2016

Valued Customer

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Fencing was good shame about the service

Dont charge pepole for nextday delivery then take 48hrs to drop fencing off

Donna

First Fence

9 years ago

Thank you for valued feedback. I’m sorry to hear your delivery was later than you expected had you reported this to the customer service team? Please could you email further details of this if possible to sales@firstfence.co.uk and we can look into it for you. If you need anything moving forward feel free to contact us on our 24/7 Sales line 01283 512 111

購入日: 02/02/2017

Valued Customer

Hove

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

customer unfriendly

Accounts department took 1 year to agree to account after all ORIGINAL paperwork sent.only to be told each order that we did not have an account. Sales office were not interested in resolving or...

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購入日: 13/01/2016

Valued Customer

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Delivered on time, even though it was a Friday night and very late. Office staff very helpful to a non building environment new customer.

Donna

First Fence

9 years ago

Thank you for your valued feedback. Customer satisfaction is the most important thing for us, so great too hear you found the office staff very helpful. Apologies the delivery was late! Unfortunately some things are out of our hands if traffic or another delivery held this up. If you need anything else at all, please feel free to call on 01283 512111 or drop us an email at sales@firstfence.co.uk.

購入日: 28/09/2016

Valued Customer

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Not a good experience

Visits to the yard are a nightmare, we have stopped going there, no system, no organisation, and photographing every item is rediculous Its a shame, as we really were hoping this would be a useful,...

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Donna

First Fence

9 years ago

Many thanks for your valued feedback. We appriciate you taking the time to inform First Fence regarding collections and will look at this process moving forward to ensure collections are easier for all customers including yourself. If you need anything else please contact us on our 24/7 line 01283 512 111, alternatively email sales@firstfence.co.uk

購入日: 03/02/2016

信頼できるカスタマー

9 years ago

Quick friendly and efficient

Donna

First Fence

9 years ago

Thank you for the feedback. Happy to hear you were pleased with First Fence service and found it to be quick and efficient. Feel free to contact us on our 24/7 Sales line 01283 512 111 if you require anything else

購入日: 28/04/2016