They were fine but I could have done with a fuller description of them. I'm a modelmaker not a chippy & was unfamiliar with their use. (All I wanted to was cut half-moons out of willow twigs to build...
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eternaltools
Eternal Tools
9 years ago
Thanks for your feedback Frank. If you go to the large diamond cylinders product page there is a drop-down description tab telling you what material the burrs can be used on, what speed to use them at, how to use them and the technical spec and details. Apologies if this wasn't clear, we'll highlight some of the details on the product page to make it clearer for future users. We would recommend using a carbide burr on willow rather than diamond burrs.
TC
Trusted Customer
9 years ago
Follow up service from Eternal was fast & helpful. Great stuff, lads!
Frank
I bought a double-cut carbide burr and received a single-cut one. Turns out their entire stock was wrong. But their customer service was perfect: very fast responses to emails, the right part sent...
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eternaltools
Eternal Tools
9 years ago
Thank you Andy, we really appreciate this, and thanks for taking the time to leave us a good review. We hope we can continue to provide you with the tools you need in the future.
We would recommend using a carbide burr on willow rather than diamond burrs.