Bents Garden & Home レビュー

Thank you for letting us know about the great service you received from our delivery driver – if you do remember a name, then please let me know (m.bent@bents.co.uk). Hope we can be of assistance again in the future. Kind regards

Thank you for taking the time to leave a review. We are pleased to see that you have enjoyed visiting our store, however it is disappointing to read that your Viola Bedding Plants did not arrive safely. Plants are very important to us as is ensuring they all arrive without damage and we ask our Couriers to take particular care with them which appears not to have been the case. We can only apologise and I understand that our Customer Care colleagues have been in touch to personally address your concerns. Thank you for bringing this to our attention and please accept our apologies for any disappointment and inconvenience you have been caused. Kind regards

Thank you for taking the time to leave a review on our Online Store. We are pleased to read that you are happy with the quality of your plant, however we can only apologise for any disappointment for any damage caused during transit; we do ask our Couriers to take particular care with plants and we are sorry this was not the case. I understand our Customer Care colleagues have been in touch to personally address your concerns and I would like to confirm that your Azalea ‘Luteum’ is covered by our 5-year no hassle plant guarantee should you encounter any issues. Thank you for bringing this to our attention, your feedback will be shared with our Couriers and we sincerely hope, this will not deter you from visiting again. Kind regards

Thank you for letting us know about the great service you received when instore and also our Online Store. We hope to be of assistance again in the future. Kind regards

Thank you for choosing to visit our Online Store for your Forsythia Intermedia. Plants are very important to us which is why it is extremely disappointing to read that they did not arrive in perfect condition; they should have been securely packed and your feedback will be shared with our colleagues. If you do encounter any issues with your Forsythia Intermedia then please let us know as we would be only too happy to replace this by way of an apology, however it is also covered by our 5-year no hassle plant guarantee for added protection. We hope this will not deter you from visiting again, and thank you for bringing this to our attention. Kind regards