The ordering and the time it took to come was excellent, but the courier did not put a note through the door to say that it had been left outside, that was bad ,so he did not get a signature.
Recensioni del prodotto
Data di acquisto: 21/11/2012
0
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Cliente fidato
Verificato da Feefo
13 years ago
excellent service, quick delivery
Recensioni del prodotto
Data di acquisto: 21/11/2012
0
Condividi
Cliente fidato
Verificato da Feefo
13 years ago
very good service arranging a return was very easy
There was no one in when the delivery arrived and it was left at my front door in the rain. I returned home from work and found it !!As i live on a busy main road i feel this was bad service. No card...
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Tripp
Tripp
13 years ago
Good Afternoon,
Thank you for taking the time to leave feedback with regards to this matter.
I'm so sorry to hear that your parcel was left in this manner where it could have been intercepted or damaged and also that no card was left to inform you of this.
I have passed your feedback on to our couriers as this is not acceptable at all.
I hope that this will not deter you from ordering with us in the future and if there's anything further that I can do to help, please do not hesitate to contact me.
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.