Good Afternoon,
I'm disappointed to hear that you have not yet received your product. This has already been escalated to Yodel to ensure it happens ASAP. It will have had to go to a third party courier because your postcode is out of area but we will be in contact with updates as soon as we receive them.
My apologies again for any inconvenience caused and please let me know if there's anything further I can do to help.
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Cliente fidato
13 years ago
Very pleased with there product and would definitely recommend them to anyone.
No problems with Tripp at all, but unfortunately problems with Yodell regarding delivery. I received an email stating a delivery card had been left as we were not in. there was no card and I had...
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.