TrackDays Recensioni

Regarding the Damage Waiver offered on the day by the supplier at the venue, unless this has been purchased at the time of ordering the voucher (which looking at our records, we can see only the weekend fee was added) this is offered to all customers so as to give peace of mind that, in the unlikely event of the vehicle(s) sustaining any damage on the day, you would not be liable for its costs of repairs, but you are not under obligation to take this. Thank you again for your feedback and we will update you once we have heard more from our supplier regarding the passenger ride. Kind regards, The Trackdays Team.

We're also pleased to hear you got to drive your favourite cars of all time on the day too - pretty epic we'd say! Thanks again for your review and we hope you will book to get on track for another session soon!

We will investigate this feedback further with the supplier at the venue and will endeavour to update you with our full reply once investigations are completed. Kind regards, The Trackdays Team.

Thanks again for your review and we hope you will book in for another session soon!

Thank you again for your kind review and we hope to book you on for another session soon!

We are pleased to hear you still enjoyed your drives in the Astons and the DB5 replica and that you had good instructors on these, and that you also enjoyed your high speed passenger ride. Thank you again for your review. Kind regards, The Trackdays Team.

We're pleased to hear you had good instructors who helped you feel at ease as well. Thank you again for your feedback and we hope you will book onto another session soon!

That said, the copy for this experience on our website does advise to customers to expect to be at the venue for up to 2 hours, so we will speak to the supplier at the venue regarding this to ascertain exactly what happened, and also regarding instructors and staff on the day. Regarding the condition of the vehicles, it is worth noting that they are put through a lot of high-energy manoeuvres every day, not just on the experience you booked on for, but others like it from the same supplier, so they will be subject to more natural wear and tear and need for maintenance or repairs than would normally be the case. The suppliers at the venue will always endeavour to have high performance replacements if necessary in the case of warning lights, delays, curtailments or other mechanical issues. Regarding the upsells of extras on the day, these are offered to all customers attending the venue by the supplier at the venue. This is an additional stream of income for them independent of the experience that is sold through our website as the acting agency, and whilst there is no obligation to take them up on the offer, it is offered to all customers out of courtesy. We will endeavour to update with a further reply once investigations with the supplier are completed. Kind regards, The Trackdays Team.

Regarding the condition of the Audi you drove, it is worth noting that the vehicles are put through a lot of high-energy manoeuvres every day, not just on the experience you booked on for, but others like it from the same supplier, so they will be subject to more natural wear and tear and need for maintenance or repairs than would normally be the case. The suppliers at the venue will always endeavour to have high performance replacements if necessary in the case of warning lights, delays, curtailments or other mechanical issues. In addition to this, what the supplier at the venue will always make explicitly clear to customers such as yourself is that, if there are any issues you experience on the day, then you are to raise these with the supplier before you leave the venue. In almost all cases, they will be able to resolve any issues experienced on the day there and then, so as to avoid the situation escalating into less than positive feedback as it has done here. Otherwise, it makes it very difficult to try and effectively resolve any issues when the event has passed. Thank you again for your feedback. Kind regards, The Trackdays Team.