With regards to your drive in the Cobra, it should be noted that firstly, it is a much older vehicle than some of the others in the fleet of the supplier at the venue, but secondly, the vehicles are put through a lot of high-energy manoeuvres every day, not just on the experience you booked on for, but others like it from the same supplier, so they will be subject to more natural wear and tear and need for maintenance or repairs than would normally be the case. The suppliers at the venue will always endeavour to have high performance replacements if necessary in the case of warning lights, delays, curtailments or other mechanical issues.
Whilst we will speak to the supplier at the venue to get their feedback on this, one thing they will always make explicitly clear to customers such as yourself is that, if there are any issues you experience on the day, then you are to raise these with them before you leave the venue. In almost all cases, they will be able to resolve any issues experienced on the day there and then, so as to avoid the situation escalating into less than positive feedback as it has done here. Otherwise, it makes it very difficult to try and effectively resolve any issues when the event has passed.
We will endeavour to update with a further reply once investigations with the supplier have been completed.
Kind regards,
The Trackdays Team.
