Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

The Works Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 269,282 recensioni

Cliente fidato

Verificato da Feefo

9 months ago

Online Ordering Issue

I ordered a bundle online well advance of when I needed this. When I was notified that this had arrived in store I went to pick this up. Unfortunately they had sent the wrong amount, I had ordered 30...

Leggi altre

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with an item missing. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Rita Woolston

Verificato da Feefo

GBR

9 months ago

Ciò che Rita Woolston ha detto su The Works:

Whole order refunded. None delivered

Products not in stock and yet said they were available online. Evri damaged what was available so got a refund on all the items I ordered. I will think twice about ordering from them in future and...

Leggi altre

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. We are sorry to hear that we were not been able to completely fulfil your order. Unfortunately the items were unavailable to pick as the order processed through the warehouse due to a technical error. We are sorry that the remainder of your order was damaged at Evri, this has been passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Megan Findlay

Verificato da Feefo

GBR

9 months ago

Ciò che Megan Findlay ha detto su The Works:

Excellent service

Excellent and everyone is so friendly and will do anything to help you

Cliente fidato

Verificato da Feefo

9 months ago

Love it

Always find something good value & exallent products. My Cheltenham store has the most helpful & friendly staff.

Cliente fidato

Verificato da Feefo

9 months ago

Margaret Bailey

Verificato da Feefo

GBR

9 months ago

Ciò che Margaret Bailey ha detto su The Works:

Very good

Cliente fidato

Verificato da Feefo

9 months ago

Not received

Not received item

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Cliente fidato

Verificato da Feefo

9 months ago

Pleasant shopping experience

Friendly helpful staff well laid out store plenty of bargains quality items makes pleasant shopping experience

Cliente fidato

Verificato da Feefo

9 months ago

No problem at all ,very good service.

Cliente fidato

Verificato da Feefo

9 months ago

Had one order lost, another cancelled and still not received the third attempt.

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was cancelled and lost. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Non hai ricevuto un invito a scrivere una recensione?

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo