Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

The Works Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

PM

Patricia Maxwell

Verificato da Feefo

8 months ago

0

SW

Shirley A Wittering

Verificato da Feefo

GBR

8 months ago

Ciò che Shirley A Wittering ha detto su The Works:

Great Choice

Great choice, good value, pleasant venue.

0

HT

Huong Tran

Verificato da Feefo

8 months ago

0

ER

Esther Ross

Verificato da Feefo

8 months ago

0

Cliente fidato

Verificato da Feefo

8 months ago

Advent books

Excellent selection of products, great prices and good delivery times

0

Cliente fidato

Verificato da Feefo

8 months ago

It took almost a months from the date of me ordering to me actually receiving my items !!!

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Cliente fidato

Verificato da Feefo

8 months ago

Helpful Staff

The staff have been so helpful it was refreshing not to be treated in the 'if you cant see it we haven't got it' manner, The staff went out of their way to be accommodating, special mentions to...

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0

SF

sandra FULLERTON

Verificato da Feefo

8 months ago

Ciò che sandra FULLERTON ha detto su The Works:

Truth @ 101

Good company and lots of choices, lots of different things to purchase and thr price is good

0

Cliente fidato

Verificato da Feefo

8 months ago

Slow to despatch

Really slow to despatch order. I chased it up by email after 5 working days and was told the expected delivery time is ten days from ordering. Actually arrived after 3 weeks

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

JA

Jackie

Verificato da Feefo

GBR

8 months ago

Ciò che Jackie ha detto su The Works:

Nightmare online order, just not acceptable.

I have always shopped at The Works and ordered online, but since they have moved warehouse, it has been a nightmare with orders. I ordered 8 items on 8th November, and by 4th December they still...

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Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that all of your order was not delivered to you. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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