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The Works Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 269,282 recensioni

Cliente fidato

Verificato da Feefo

11 months ago

Terrible - No order

Didnt get my order it had been about 3weeks. Then they cancelled.

Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. We can confirm that due to our warehouse move there were issues with the delivery. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Cliente fidato

Verificato da Feefo

11 months ago

Great prices and service

Great variety of books and other items. Kept informed of progress of order

Cliente fidato

Verificato da Feefo

11 months ago

Wasted time

I placed an order and had spent enough for a free delivery. I saw that the next day delivery service had been suspended but was not aware of any delays so assumed my order would arrive within 3...

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Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I am sorry to hear that you have not received all of your order. We can confirm that due to our warehouse move, this caused unexpected issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Cliente fidato

Verificato da Feefo

11 months ago

Works just works

Great books at q great price. Huge choice too.

Cliente fidato

Verificato da Feefo

11 months ago

Never arrived

Order was placed end of august. 5th September I received a email to say that they were sorry it was still delayed- this was the first I heard it was delayed!! Please bear with them it would be...

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Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I am sorry to hear that you have not received your order. We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched. Our records show a customer service adviser has issued a full refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Stephen Everett

Verificato da Feefo

GBR

11 months ago

Ciò che Stephen Everett ha detto su The Works:

Excellent

Cliente fidato

Verificato da Feefo

11 months ago

Delivery took too long

Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I am sorry to hear that you have not received your order. We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Cliente fidato

Verificato da Feefo

11 months ago

Excellent

Cliente fidato

Verificato da Feefo

11 months ago

Gave Up

Placed order and money was taken but I was chasing delivery for 3 weeks! On my account it stated no orders placed so I couldn’t track it. After 4 weeks I gave up and cancelled the order

Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that you did not receive your order. We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Cliente fidato

Verificato da Feefo

11 months ago

Disappointed

I ordered a lot of products online-?only received 1 after a long time, never received the others but got a refund, they were moving warehouses so couldn’t fulfil my order. I was very disappointed...

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Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I am sorry to hear that you have not received all of your order. We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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