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The Works Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 269,282 recensioni

Kevin Moore

Verificato da Feefo

GBR

10 months ago

Ciò che Kevin Moore ha detto su The Works:

Avoid purchasing from this company

Very poor. Order placed well in time for a birthday l, stock was in UK & acknowledged that delivery would be soon, advised by carrier Evri that order was wit them & tracking details showing awaiting...

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Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that you did not receive your order. We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Cliente fidato

Verificato da Feefo

10 months ago

Poor online customer service

Online order made for around 12 items. Had an email that one was out of stock as soon as I'd paid yet was still on the website. I knew there was a shipping delay and wasn't in a hurry for it. Parcels...

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Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Lucy Sheppard

Verificato da Feefo

GBR

10 months ago

Ciò che Lucy Sheppard ha detto su The Works:

Service - the works

Helpful Friendly Happy to talk too

Verificato da Feefo

10 months ago

Ciò che B ha detto su The Works:

****

**** end of

Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that you cancelled your order. We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched. Our records show a customer service adviser has been in touch and have issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

amber plant

Verificato da Feefo

GBR

10 months ago

Ciò che amber plant ha detto su The Works:

Don’t bother

It’s been a month and I have only received 1 out of 6 items on my order, one has been refunded and I’ve received zero communication as to when the rest of my order will be delivered. These were gifts...

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Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed. We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched. Our records show that this order has been delivered. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Cliente fidato

Verificato da Feefo

10 months ago

Always a pleasure to deal with The Works, either online or in store.

Cliente fidato

Verificato da Feefo

10 months ago

Excellent company

Order received when promised in good order

Janet Baker

Verificato da Feefo

GBR

11 months ago

Ciò che Janet Baker ha detto su The Works:

Excellent

Cliente fidato

Verificato da Feefo

11 months ago

Have not read the books yet

Cliente fidato

Verificato da Feefo

11 months ago

Great value . Quick delivery.

Ordered artists pencils and paint brushes for my granddaughter. Great value.

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