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The Moorings Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 1,186 recensioni

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su The Moorings:

Very good service

Service was very good

Ian

The Moorings

7 years ago

Thank you for your review. We are glad to hear you had a great experience with The Moorings and look forward to seeing you on charter again someday soon.

Recensioni del prodotto

Data di acquisto: 17/07/2018

Trusted Customer

Kincadine, ON Canada

7 years ago

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Ciò che Trusted Customer ha detto su The Moorings:

Fantastic

Communication from the FL office was spotty so we missed the orientation meeting because we did not know the time of meeting. Nevertheless, the local Belize Moorings team accommodated our late...

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Ian

The Moorings

7 years ago

Thank you for your review, and for sailing with The Moorings! It's wonderful to hear that you had a fantastic experience on charter in Belize, and we hope to see you on charter with us again soon!

Recensioni del prodotto

Data di acquisto: 12/10/2018

Cliente fidato

7 years ago

The entire first impression was terrible. I booked rooms at the inn for the first night. Was called and informed that they made a mistake and no rooms were actually available, but we could have the...

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Ian

The Moorings

7 years ago

Thank you for your review. It is discouraging to hear about your negative experience upon arriving at the marina to board your boat, but we do hope that the remainder of your vacation went smoothly. I have forwarded your feedback to our customer care team who will follow up on your inquiry to ensure the adjustment mentioned is indeed made. If you would like to reach out to us please contact us directly at customer.care@thlmarine.com

Recensioni del prodotto

Data di acquisto: 01/09/2019

Cliente fidato

7 years ago

Great sailing, beautiful islands.

This was an excellent experience. The Southern Caribbean is a beautiful destination, with great sailing winds throughout. The boat was in great shape and ready to go.

Ian

The Moorings

7 years ago

Thank you very much for your review. We are glad to hear you had a wonderful experience on your recent charter with us, and hope to see you out on the water with us again someday soon.

Recensioni del prodotto

Data di acquisto: 16/09/2018

Nat Chicoria

7 years ago

Ciò che Nat Chicoria ha detto su The Moorings:

Great Customer service

I have chartered in quite a few places, but this was the first time I had chartered with Moorings. The Chart briefing was outstanding and the customer service was A++

Ian

The Moorings

7 years ago

Thank you for your kind review, and for sailing with The Moorings! We are glad to hear you had a wonderful time with us in Belize, and hope to see you on charter again someday soon.

Recensioni del prodotto

Data di acquisto: 02/04/2019

Cliente fidato

7 years ago

Second visit and we will return

Second visit in 9 months to Grenada for us, we received a great welcome and had a wonderful experience. Everything was in working order with accurate provisioning. Good briefing and send off.

Ian

The Moorings

7 years ago

This is great to hear! Thank you for your review, and for continuing to charter with The Moorings. We appreciate your business and your feedback, and look forward to seeing you again soon!

Recensioni del prodotto

Data di acquisto: 11/03/2018

Cliente fidato

7 years ago

service was slow and disrespectful at the base. we were not able to board until 2:30 and leave the dock until after 4pm despite being promised a noon boarding. several maintenance issues with our...

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Ian

The Moorings

7 years ago

Thank you for your review. This is certainly concerning to hear. If you have not done so already, please reach out to us directly at customer.care@thlmarine.com so that we can ensure a proper record of your experience is on file. We would like to ensure something like this does not happen again in the future.

Recensioni del prodotto

Data di acquisto: 20/08/2018

Lloyd Douglas

7 years ago

Ciò che Lloyd Douglas ha detto su The Moorings:

The intro to the boat could have been more complete. Some of our groceries which we preordered weren’t on the boat.

Ian

The Moorings

7 years ago

Thank you for your review, and for charting with The Moorings! It is unfortunate to hear that all aspects of the trip did not meet up with expectations. If you have any questions or concerns, please do not hesitate to reach out to us directly at customer.care@thlmarine.com. We hope that the remainder of your trip went smoothly.

Recensioni del prodotto

Data di acquisto: 01/11/2019

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su The Moorings:

Great Trip

Very friendly staff, boat was clean and ready to go, good Captains meeting on locations to visit and local info.

Ian

The Moorings

7 years ago

Thank you for your review, this is great to hear. Your feedback is appreciated, and we hope to see you out on the water with us again soon!

Recensioni del prodotto

Data di acquisto: 27/11/2018

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su The Moorings:

Everything was great, and only one downfall about the boat, and that was tb

Everything was great, and only one downfall about the boat, and that was tberecwas no fresh water maker on that boat. Boats like this should have water makers so you don't have to keep filling up...

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Ian

The Moorings

7 years ago

Thank you for your feedback. We are glad to hear you had a wonderful time on vacation, and will pass along your recommendation regarding water-makers to the appropriate people within the business. For what it is worth, we have begun outfitting our newest yachts with water-makers, such as the Moorings 5000. I do not believe they plan to retrofit existing yachts with water-makers, but new yachts entering the fleet will have them.

Recensioni del prodotto

Data di acquisto: 28/02/2017

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BelizeAltre recensioni di questo prodotto (24)Visualizza il sito web del prodottoBelize is a wonderful country. The Belizean people are lovely and polite, even to tourists who may forget that they are guests in the country. The Placencia peninsula is still trying to recover from...Leggi altre

TortolaAltre recensioni di questo prodotto (401)Visualizza il sito web del prodottoAs stated above, miserable first impression. Got better as we found people that could actually help us, but that was way more difficult than it should have been.

Moorings 48.4 - 4 Cabin MonohullAltre recensioni di questo prodotto (27)Visualizza il sito web del prodottoBoat was good. The service on the boat was terrible. Systems did not work when we picked it up, and the water tanks were not filled... we actually ran out of water on a five day charter.

GrenadaAltre recensioni di questo prodotto (25)Visualizza il sito web del prodottoBoats were well maintained and the orientation was solid. I think getting out early the first day is important, so it would have been nice to set up a time for the orientation beforehand. When I...Leggi altre

Moorings 45.3 - 3 Cabin MonohullAltre recensioni di questo prodotto (30)Visualizza il sito web del prodottoExcellent boat and first monohull. The stern drop contraption for getting off the boat had some problems. Boat sailed well. Good utensils and appliances.

BelizeAltre recensioni di questo prodotto (24)Visualizza il sito web del prodottoMoorings was top notch and I am not giving Mooring the 4 starts but the fact that the sailing area is not the easiest to go from point A to point B. You really need to plan where you want to visit. ...Leggi altre

Moorings 42.1 - 3 Cabin MonohullAltre recensioni di questo prodotto (29)Visualizza il sito web del prodottoThe boat was in excellent shape. All systems worked great.

GrenadaAltre recensioni di questo prodotto (25)Visualizza il sito web del prodottoFirst of all, the People of Grenada are wonderful People, thank you!, They are polite and pleasant, we received excellent service by 99% of all people we interacted with. Customer service was...Leggi altre

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TortolaAltre recensioni di questo prodotto (142)Visualizza il sito web del prodottoSome of the linens weren’t on the bed. We had to split up what was on the boat so we would all have something to cover with at night

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St LuciaAltre recensioni di questo prodotto (38)Visualizza il sito web del prodottoVery friendly crew, boat was nice , no problems.

Moorings 42.1 - 3 Cabin MonohullAltre recensioni di questo prodotto (29)Visualizza il sito web del prodottoHad a great trip, base crew was very nice and we enjoyed our boat

TortolaAltre recensioni di questo prodotto (142)Visualizza il sito web del prodottoEverything was great, and only one downfall about the boat, and that was tberecwas no fresh water maker on that boat. Boats like this should have water makers so you don't have to keep filling up...Leggi altre

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