Found your insurance company on the internet. I decided to phone to take out the policy and a lady called Kelly was very polite and sorted it for me.
It was done quickly and efficiently with no...
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Cliente fidato
9 years ago
easy to deal with, good prices
easy to deal with, good prices
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Cliente fidato
9 years ago
Excellent service from a truly professional company. Extremely knowledgeable and helpful staff, who know their products. Would recommend them to anyone looking for insurance of any type.
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su The Insurance Emporium:
Perfect!
Customer service was great. Not complicated at all, very straight forward. The company was recommended by a friend of mine. I will definitely continue with this no fuss policy. Thank you :)
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su The Insurance Emporium:
Easy to purchase online pet insurance and great value.
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Trusted Customer
Bexhill on Sea
9 years ago
Ciò che Trusted Customer ha detto su The Insurance Emporium:
Great just hope any claim will be dealt with so quickly and proffessionally
Only because the delay in sending my insurance policy by email to me after I made 2 phone calls and an email requesting same.
All ways very friendly and helpful.
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Cliente fidato
9 years ago
Had very helpful lady when I got a bit stuck trying to sort everything out on line. Otherwise have happily insured 3 dogs through Insurance Emporium.
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su The Insurance Emporium:
it seems I have better cover
it was so simple to sort out the cover for my dog and it was so much cheaper than the cover I had previously had
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su The Insurance Emporium:
Still waiting for my documents!!..thinking of cancelling if I don't receive
No documents received.. thinking if cancelling policy
Daniel
The Insurance Emporium
9 years ago
Thank you for your feedback.
Sorry that you haven't received the email containing your policy documents. You should have received it within 3 working days. Your email address appears to be correct as you have provided feedback via Feefo, so we have sent the email again to that email address. Please check any spam or junk email folders that you may have and let us know if you still haven't received it. If nothing is received please get in touch again via our online contact form and, if possible, supply an alternative email address.
Kind regards
Daniel Noble
Customer Contact Team Leader
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Cliente fidato
9 years ago
Did all it was expected to do, neither more nor less.
The service was fine, as I expected,did all it was required to do in a pleasant manner. there is nothing else to be said.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.