Wrong information, wrong cover was in place and charged. When queried was told tapes of call would be listened too and I would receive call back in the next few days. After a month I called back...
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Joe
The Insurance Emporium
7 months ago
Good morning,
We’re very sorry for the error and the delay in getting this resolved. We’re pleased the matter was corrected and the appropriate refund issued, and we apologise for the inconvenience caused.
Kind regards,
Joe,
The Insurance Emporium
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MS KAREN RICKETTS
Verificato da Feefo
GBR
7 months ago
Ciò che MS KAREN RICKETTS ha detto su The Insurance Emporium:
Caravan insurance
Nice to speak to someone and have a paper copy of insurance policy if required.
Simon
The Insurance Emporium
7 months ago
Good afternoon,
Thank you for taking the time to leave a review, we are pleased you are happy with the service.
Kind regards,
Simon,
The Insurance Emporium
0
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MC
MR PAUL CASSIDY
Verificato da Feefo
7 months ago
Ciò che MR PAUL CASSIDY ha detto su The Insurance Emporium:
Your salesman was very knowledgable and helpful throughout a credit to your company thanks again 👍
Simon
The Insurance Emporium
7 months ago
Good morning,
Thank you for taking the time to leave a review, we are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
0
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MG
MR SCOTT GRANTHAM
Verificato da Feefo
7 months ago
Simon
The Insurance Emporium
7 months ago
Good morning,
Thank you for taking the time to leave a review, we are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
0
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MRS HILARY GRAHAM
Verificato da Feefo
GBR
7 months ago
Ciò che MRS HILARY GRAHAM ha detto su The Insurance Emporium:
I really couldn't have been more pleased!!
The gentleman who dealt with me yesterday couldn't have been more helpful !!
I wish I'd caught his name but whoever he was - he was a true asset to your Company!!
Simon
The Insurance Emporium
7 months ago
Good morning,
Thank you for taking the time to leave a review, we are pleased to ber of assistance.
Kind regards,
Simon,
The Insurance Emporium
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Cliente fidato
Verificato da Feefo
7 months ago
Very good
Easy to use and competitive pricing
Simon
The Insurance Emporium
7 months ago
Good morning,
Thank you for taking the time to leave a review, we are pleased you are happy with the service.
Kind regards,
Simon,
The Insurance Emporium
0
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Cliente fidato
Verificato da Feefo
7 months ago
Very good and efficient
Simon
The Insurance Emporium
7 months ago
Good morning,
Thank you for taking the time to leave a review, we are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
0
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MRS MARGARET SENIOR
Verificato da Feefo
GBR
7 months ago
Ciò che MRS MARGARET SENIOR ha detto su The Insurance Emporium:
Horse insurance
5☆ on initial set up of policy. Agent Margaret was really pleasant & gave clear information
Simon
The Insurance Emporium
7 months ago
Good morning,
Thank you for taking the time to leave a review, we are pleased you are happy with the service.
Kind regards,
Simon,
The Insurance Emporium
0
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Cliente fidato
Verificato da Feefo
7 months ago
Very straight forward, all online.
Joe
The Insurance Emporium
7 months ago
Good morning,
Thank you for taking the time to leave a review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
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Cliente fidato
Verificato da Feefo
7 months ago
complex or faulty tech
terrible as cant get into view policy documents my password and email wont connect? ive not done any typo's. Just send it to me in the post
Joe
The Insurance Emporium
7 months ago
Good morning,
We're sorry about the difficulties faced with the online portal; we can see the policy documents have been issued by post so these should reach you shortly.
Kind regards,
Joe,
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.