I got a call right after getting a quote. The call centre staff explains everything I need. Delightful experience.
CX
SPCA Pet Insurance
2 years ago
Hi Bella,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Recensioni del prodotto
Data di acquisto: 27/09/2023
0
Condividi
KM
Kerry Murphy
Verificato da Feefo
3 years ago
Ciò che Kerry Murphy ha detto su SPCA Pet Insurance:
The sales person was highly respectful while informing me about the insurance.
CX
SPCA Pet Insurance
3 years ago
Hi Kerry,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Recensioni del prodotto
Data di acquisto: 22/09/2023
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
I didn't expect to spend 30 minutes on the phone with the person. Although she was very professional, I think it should be stated that the call will take about 30mins as she called me around 7pm,...
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CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for sharing your review with us, I am sorry to hear about any inconveniences that may have been caused.
We appreciate you bringing this to our attention as this is not how we would like for our customers to feel about their experience with us. Your feedback has been passed to the relevant team as we are always trying to understand new ways we can better assist our customers.
If you did have any queries regarding what was discussed during your call with us, please let us know and I will arrange for one of our team members to contact you on your behalf.
Kind regards,
Scott
Recensioni del prodotto
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for sharing your review with us, we appreciate your feedback.
Kind regards,
Scott
Data di acquisto: 19/09/2023
1
Condividi
EV
Elicia Vervaart
Verificato da Feefo
3 years ago
Ciò che Elicia Vervaart ha detto su SPCA Pet Insurance:
Woman over the phone was friendly and good at letting me ask questions.
CX
SPCA Pet Insurance
3 years ago
Hi Elicia,
We are pleased to hear that you have enjoyed our service and that you have been left feeling informed of your cover.
Thank you for sharing your feedback, we appreciate your review.
Kind regards,
Scott
Recensioni del prodotto
Data di acquisto: 19/09/2023
0
Condividi
GW
Georgia Walklin
Verificato da Feefo
3 years ago
Ciò che Georgia Walklin ha detto su SPCA Pet Insurance:
Very professional customer service from Peter. He started a policy over the phone for me for my cat. Went through everything thoroughly, was happy with the outcome.
CX
SPCA Pet Insurance
3 years ago
Hi Georgia,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Recensioni del prodotto
Data di acquisto: 18/09/2023
0
Condividi
MO
Michael Ocego
Verificato da Feefo
3 years ago
Ciò che Michael Ocego ha detto su SPCA Pet Insurance:
Both email and phone communication was excellent.
product offered seems to be exactly what we need and brings a certain amount of peace of mind.
CX
SPCA Pet Insurance
3 years ago
Hi Michael,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Scott
Fantastic customer service, super friendly and really helpful and sympathetic to my pets’ circumstances. Affordable prices and wonderful to deal with.
CX
SPCA Pet Insurance
3 years ago
Hi Holly,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi there,
It is a pleasure to hear about the value you have found through your policy.
Thank you for providing us with your review, we appreciate your feedback.
Kind regards,
Scott
Recensioni del prodotto
Data di acquisto: 01/09/2023
0
Condividi
SS
Sheila Smith
Verificato da Feefo
Feilding
3 years ago
Ciò che Sheila Smith ha detto su SPCA Pet Insurance:
Excellent service by Peter, very patient and informative. The bonus 3 free months is a great. Thank you.
CX
SPCA Pet Insurance
3 years ago
Hi Sheila,
We are delighted to hear of the excellent service that you received when speaking with our team member and that you have been left feeling pleased with your policy.
Thank you for taking the time to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.