Excellent, answered all my queries and sorted the same in a very timely manner thank you.
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
ASSISTANCE GIVEN WAS GREAT! AFTER FRUSTRATING TIME TRYING TO EMAIL APPLICATION. WOULD RECOMMEND TO FRIENDS AND FAMILY YOUR INSURANCE SERVICE.
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are pleased to hear of the service that you received when speaking with our team member and that we have been able to assist you with your insurance needs, however, we apologise for any frustrations caused and appreciate you sharing your feedback with us.
Kind regards,
Alisa
Recensioni del prodotto
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thanks again for sharing your review with us.
I would like to apologise for any frustrations caused during your experience, however, we appreciate your feedback and have shared this with our team.
Please don't hesitate to reach out if you require any assistance in the future.
Kind regards,
Alisa
Fantastic service provided the consultant who called to finalise my policy with me!
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Recensioni del prodotto
Data di acquisto: 13/06/2024
0
Condividi
SC
Serena Cattellini
Verificato da Feefo
2 years ago
Ciò che Serena Cattellini ha detto su SPCA Pet Insurance:
Easy to understand and timely contact
CX
SPCA Pet Insurance
2 years ago
Hi Serena,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Was great, it can be really tricky to know what to look for in pet insurance, and having a follow up phone call booked where I could get more information and ask questions was really helpful.
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are pleased to hear that we have been able to assist you in finding suitable cover for your pet and of the service that you received when speaking with our friendly team member.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
Hi there,
We are pleased to hear that arranging your cover has been made easy through our user-friendly online portal and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Recensioni del prodotto
Data di acquisto: 31/05/2024
0
Condividi
BR
Becci Renault
Verificato da Feefo
2 years ago
Ciò che Becci Renault ha detto su SPCA Pet Insurance:
Very easy and efficient. Thanks
CX
SPCA Pet Insurance
2 years ago
Hi Becci,
It is a pleasure to hear about your satisfaction.
Thank you for taking the time in sharing your review, we really appreciate it.
Kind regards,
Scott
Recensioni del prodotto
Data di acquisto: 24/05/2024
0
Condividi
YH
Yvonne Holt
Verificato da Feefo
Auckland
2 years ago
Ciò che Yvonne Holt ha detto su SPCA Pet Insurance:
Hi Yvonne,
Thank you for sharing your review with us, I am sorry to hear about Nala, I would like to share my condolences with you and your family. We appreciate you bringing this to our attention as we would like to look into this to ensure that everything is sorted to your liking.
Can you please confirm if you would like to be contacted so we are able to action your request.
Kind regards,
Scott
Data di acquisto: 30/05/2024
0
Condividi
JC
Jordan Cossey
Verificato da Feefo
TARANAKI
2 years ago
Ciò che Jordan Cossey ha detto su SPCA Pet Insurance:
The service I received was amazing! They gave me endless help with any question I had and also helped greatly in letting me know everything I needed to know with the cover I was choosing. I was...
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CX
SPCA Pet Insurance
2 years ago
Hi Jordan,
It is an absolute pleasure to hear of the service that you received when speaking with our team member and that all of your questions have been answered.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.