Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di SPCA Pet Insurance

MB

Murray Alexander Brooks

Verificato da Feefo

Blenheim

2 years ago

Ciò che Murray Alexander Brooks ha detto su SPCA Pet Insurance:

As stated earlier staff have been excellent.

CX

SPCA Pet Insurance

2 years ago

Hi Murray, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 19/07/2024

0

RW

Rhonda Williams

Verificato da Feefo

Blockhouse Bay, Auckland

2 years ago

Ciò che Rhonda Williams ha detto su SPCA Pet Insurance:

Animal lover

Very good! A valuable service for our animals and for people who need to have pets.

CX

SPCA Pet Insurance

2 years ago

Hi Rhonda, Thank you for sharing your feedback, it is an absolute pleasure to be able to assist your pets. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 18/07/2024

0

LD

Lisa Downing

Verificato da Feefo

Auckland

2 years ago

Ciò che Lisa Downing ha detto su SPCA Pet Insurance:

Great service definitely made sure I understood everything.

CX

SPCA Pet Insurance

2 years ago

Hi Lisa, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 17/07/2024

0

TC

Toni Cliffin

Verificato da Feefo

2 years ago

Ciò che Toni Cliffin ha detto su SPCA Pet Insurance:

The phone call was useless, as when I asked questions, the customer service guy was clearly reading from the website. When I challenged him on this, he said "let me finish and then I'll answer your...

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CX

SPCA Pet Insurance

2 years ago

Hi Toni, Thank you for sharing your review with us, I am sorry to hear about any frustrations caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team to have this reviewed. If you have any outstanding questions that you would like addressed, please let me know and I can arrange for one of our Senior team members to contact you to have them discussed. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 14/07/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Protect the Kitties

I used the online quote for my second policy with SPCA insurance. The website is really easy to use. I already understood the different levels with the policies as they provided a pamphlet the first...

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CX

SPCA Pet Insurance

2 years ago

Hi there, It is always fantastic to hear of our customer's excellent experience and that setting up your policy through our user-friendly online portal was met with ease. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 13/07/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Excellent service

Excellent. I did a king pisitivecrevues then lost it !! Overall very happy with female operator

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 12/07/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Great Service, Good Options

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being pushy. He provided good follow-up & was pleasant to deal with.

CX

SPCA Pet Insurance

2 years ago

Hi there, It is great to hear of the service that you received when speaking withTristian and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 11/07/2024

0

KF

Kimberley Fatt

Verificato da Feefo

Auckland

2 years ago

Ciò che Kimberley Fatt ha detto su SPCA Pet Insurance:

Good service

Person who rang to talk to me was informative and helpful

CX

SPCA Pet Insurance

2 years ago

Hi Kimberley, It is wonderful to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 04/07/2024

0

OV

Odette Viljoen

Verificato da Feefo

Auckland

2 years ago

Ciò che Odette Viljoen ha detto su SPCA Pet Insurance:

Excellent service

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

CX

SPCA Pet Insurance

2 years ago

Hi Odette, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 27/06/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Too lengthy

As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Recensioni del prodotto

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Data di acquisto: 25/06/2024

0

SPCA Pet Insurance Recensioni

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoTo early to comment as insurance does not start until early August. But staff who have been in touch with me have been very helpful.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoVery good deal. It is great to help other animals in need. From, Animal lover!

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoFantastic experience, such kind and patient staff 😀

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoI haven't had time to use it, so there's nothing yet to review.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoI have coverage for both my cats with SPCA insurance. They have been super helpful and give alot of information regarding the policies. I have been with them for almost a year now and have had no...Leggi altre

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoHopefully SPCA Pet Insurance will cover any eventualities we may encounter with our new puppy. The choice of 3 different policies gave us options & we like the idea of helping the SPCA through our...Leggi altre

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoIt was easy Person on the phone was informative Good value

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoIt was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoI filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not...Leggi altre

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

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