Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

judith

Verificato da Feefo

Reading

1 year ago

Ciò che judith ha detto su smol:

always quick to respond to any queries on line ordering easy to use

Adrienn Marshall

smol

1 year ago

Thank you for your lovely feedback! So pleased our lovely team were on hand to help you.

Cliente fidato

Verificato da Feefo

1 year ago

Great service, quick delivery

Adrienn Marshall

smol

1 year ago

So lovely to hear this! We're thrilled to hear that you are happy with our service and that your smol has been a great hit in your home. 😊 Thank you for supporting us and our vision for the future! 💚

Colin

Verificato da Feefo

1 year ago

Ciò che Colin ha detto su smol:

perfect

Adrienn Marshall

smol

1 year ago

Thank you so much! This makes us really happy knowing you love your smol 💚

Chantel

Verificato da Feefo

London

1 year ago

Ciò che Chantel ha detto su smol:

So far so good

Service and products are good, I have not has an issue yet so cannot comment on the customer service resolution aspect.

Adrienn Marshall

smol

1 year ago

Thanks so much for your lovely review! We're happy to hear that you are happy with our service. 😊

Cliente fidato

Verificato da Feefo

1 year ago

It’s a great service you can move delivery very easily it a great product

Adrienn Marshall

smol

1 year ago

Thank you for your fantastic review and support! Wonderful to hear that you’re happy with the service and find it easy to manage your plans. 😊

Cliente fidato

Verificato da Feefo

1 year ago

Good as always

Adrienn Marshall

smol

1 year ago

We are so pleased to hear that smol has been a great fit for you and your home! Thank you for your lovely support!💚

Cliente fidato

Verificato da Feefo

1 year ago

Happy Smol user

Excellent products , packaging and delivery. Cancellations or delays accepted uf product not needed. Good to know that products are suitable for septic tank

Adrienn Marshall

smol

1 year ago

Thanks so much for the lovely feedback! We're really pleased to hear you're happy with the products, packaging, and delivery - and that the flexibility around cancelling or delaying is working well for you. Great to know the septic tank suitability is a plus too! 😊

Mary

Verificato da Feefo

Oswestry

1 year ago

Ciò che Mary ha detto su smol:

Excellent company and products.

Always excellent service. No hassle, gentle reminders and always happy to help.

Adrienn Marshall

smol

1 year ago

Thank you for your lovely review and support! We're pleased to hear that you are happy with our service, and our lovely team were on hand to help you . 😊

Verified Customer

Verificato da Feefo

Milton Keynes

1 year ago

Ciò che Verified Customer ha detto su smol:

Brilliant cleaning

So many different cleaning materials, all excellent quality. They work very well and the scents are good. The best thing is that there are no harsh chemicals and each product is biodegradable.

Adrienn Marshall

smol

1 year ago

Thank you for your lovely feedback! 😊 We're thrilled to hear you're enjoying the variety and quality of our products, along with their lovely scents. Thank you also for supporting our vision for the future. Your wonderful choices are making a huge difference to our planet and its future.💚

Adrian

Verificato da Feefo

Doncaster

1 year ago

Ciò che Adrian ha detto su smol:

10 out of 10

I can't fault smol on anything as they have forfilled all their promises. I have never had any problems. All products have arrived in time and in great condition. 10 out of 10 from me.

Adrienn Marshall

smol

1 year ago

Woweee - what a wonderful review! We are over the moon to hear how impressed you are with your smol. Thank you for your amazing feedback and support in our lovely environment. 💚

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