Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Very efficient at delivering when you need it. I like that you can easily change the date of your delivery so easily.

Adrienn Marshall

smol

1 year ago

Thank you for your lovely review. We're so glad to hear that you find it easy to manage your deliveries. Thank you for your wonderful support! 💚

Derren

Verificato da Feefo

1 year ago

Ciò che Derren ha detto su smol:

Effortless, Reliable, and No Overpowering Scent

It’s really easy to sign up, schedule deliveries, and manage everything. The site’s simple to navigate and deliveries always arrive quickly.

Adrienn Marshall

smol

1 year ago

Thank you for your lovely feedback! 😊 We're so glad to hear that you find it easy to manage your deliveries and simple to navigate on our site. Thank you for your wonderful support!

Cliente fidato

Verificato da Feefo

1 year ago

Smol customer review

The website works well. You are told by email when your delivery is due to be sent and you can cancel that order if you wish. You are emailed when payment is to be taken. You can change the frequency...

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Adrienn Marshall

smol

1 year ago

Woweee - what a wonderful review! It means a lot to us that you are happy with both our products and our service, and that the environmental benefits are important to you too. Thanks for being part of the smol community! 💚

Cliente fidato

Verificato da Feefo

1 year ago

Excellent service

Speedy delivery. Clear website. Easy to adjust delivery dates if you need to delay products or have them arrive sooner.

Adrienn Marshall

smol

1 year ago

Thank you for your wonderful feedback! 😊 We're so glad to hear that you find it easy to manage your deliveries. Thank you for your ongoing support!

Verified Customer

Verificato da Feefo

Swansea

1 year ago

Ciò che Verified Customer ha detto su smol:

Easy, always arrives on time 👍

Adrienn Marshall

smol

1 year ago

So lovely to hear this! We're thrilled to hear that you are happy with our service. 😊

Wendy

Verificato da Feefo

Glasgow

1 year ago

Ciò che Wendy ha detto su smol:

It exceeded my expectations.

Adrienn Marshall

smol

1 year ago

Woweee - we loved reading this! Thank you for your amazing support! 😊

Cliente fidato

Verificato da Feefo

1 year ago

THeir hand soap was awful - they need to refine their products a bit and the ordering system is a nightmare

Adrienn Marshall

smol

1 year ago

Thank you for taking the time to share your feedback. We're really sorry to hear that you didn’t enjoy the hand soap and found the ordering system frustrating. Frustrating for both you and us, as we hate to hear that we’ve not hit the spot. We're always looking to improve, so if there's anything we can do better, please don't hesitate to let us know!

Caroline

Verificato da Feefo

Ashford Middlesex

1 year ago

Ciò che Caroline ha detto su smol:

Great service and products.

Great flexibility in ordering with subscriptions. Don't have to worry about running out. Only comment would be how hard it is to get the laundry capsules open, but I suppose that's the point.

Adrienn Marshall

smol

1 year ago

Thank you for your wonderful review and support. It’s great to know the flexibility of the subscription is working well for you and that smol has been a great hit in your home. Sorry to hear about the packaging - we are restricted by the laws that are in place to protect children. Have a lovely rest of your week! 💚

Sophie

Verificato da Feefo

Westbury

1 year ago

Ciò che Sophie ha detto su smol:

Good company

Good communication and delivery. I’ve been using it for years and love that I can change my delivery date at will

Adrienn Marshall

smol

1 year ago

Thank you for your lovely feedback ! We're so pleased to hear that you're finding the subscription flexibility helpful!

Cliente fidato

Verificato da Feefo

1 year ago

All I ever use and brilliant

Adrienn Marshall

smol

1 year ago

Wow, thank you so much for your wonderful comment and support. 😊

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