Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Ann

Verificato da Feefo

Suffolk

1 year ago

Ciò che Ann ha detto su smol:

No order is too smol

Overall brilliant. Love the fact that you can combine deliveries to ensure carbon footprint is as low as it can be. Just need to sort an app!

Janice

Verificato da Feefo

Ipswich

1 year ago

Ciò che Janice ha detto su smol:

Happy with Smol products and services

The service was very good and I have had no reason to complain. I have received a reminder when a delivery is due and the products arrive soon after the dispatch date.

Adrienn Marshall

smol

1 year ago

Thank you for your wonderful review and support! We're really glad to hear that our reminder emails are helpful for you and that you are happy with our service. So pleased to hear that smol has been a great hit in your home! 💚

Kathleen

Verificato da Feefo

Edinburgh

1 year ago

Ciò che Kathleen ha detto su smol:

Smol, great products just don’t overestimate how many you’ll use!

It’s good but I tend to over estimate how many tablets I use and end up with too many

Adrienn Marshall

smol

1 year ago

Thank you so much for your feedback! We're really glad to hear you're enjoying your smol. 😊 If you ever find yourself with too many, you can easily adjust your delivery schedule through your account - that way, you’re only ever stocked up with what you need. If you'd like a hand with that, our lovely customer service team are there to help! 💚

Anthony

Verificato da Feefo

Towcester

1 year ago

Ciò che Anthony ha detto su smol:

Quick and easy. Simple to control orders and delivered to the door. Ideal for our large family

Adrienn Marshall

smol

1 year ago

Thanks so much for your lovely feedback! 😊 It’s great to know the flexibility of the subscription is working well for you and your family. Thank you for your ongoing support! 💚

Debi

Verificato da Feefo

Alderney

1 year ago

Ciò che Debi ha detto su smol:

Brilliant

Products always arrive in perfect time Love the recyclable packaging

Adrienn Marshall

smol

1 year ago

Thank you for sharing your feedback! We're really happy to hear that your deliveries arrive in time and you’re loving the recyclable packaging - it means a lot to us! So pleased to hear you love your fabric conditioner and are enjoying the scent! Thank you so much for all your amazing support! 💚

Julia

Verificato da Feefo

1 year ago

Ciò che Julia ha detto su smol:

Great cleaning

Good service. Can delay or bring forward orders easily.

Adrienn Marshall

smol

1 year ago

Thank you for your wonderful review and support. We are so pleased to hear your smol has been a great fit for your home. It’s also great to know the flexibility of the subscription is working well for you. 😊

Cliente fidato

Verificato da Feefo

1 year ago

Excellent service

Very good to be able to manage delivery timing and bundles.

Adrienn Marshall

smol

1 year ago

Thanks so much for your amazing feedback! 😊 We're so glad to hear that you find it easy to manage your deliveries.

Cliente fidato

Verificato da Feefo

1 year ago

Always excellent service. Never had a problem

Adrienn Marshall

smol

1 year ago

This makes us so happy! Thank you for your fantastic review! 💚

Verified Customer

Verificato da Feefo

Harwich

1 year ago

Ciò che Verified Customer ha detto su smol:

Good

Good service, up to date with tracking

Adrienn Marshall

smol

1 year ago

So lovely to hear this! We're thrilled to hear that you are happy with our service. 😊 Thank you for your amazing support! 💚

Christopher

Verificato da Feefo

Newcastle

1 year ago

Ciò che Christopher ha detto su smol:

Great product and slick service

Easy to manage and no issues at all.

Adrienn Marshall

smol

1 year ago

Thank you for your wonderful review and support. We're so glad to hear that you find it easy to manage your plans. 😊

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Cosa sono i premi Trusted Service Awards

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