Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Smol - A great product and service

Efficient service. I am notified in good time, which allows me time to make any Chang to my order I love the fact so am helping the planet with these great quality products.

Adrienn Marshall

smol

1 year ago

Wow, thank you so much for your wonderful comment and support. We're really happy to hear that our reminder emails are helpful for you. Just some tiny changes in the day-to-day can really make such a huge difference to helping our planet! 💚

Cliente fidato

Verificato da Feefo

1 year ago

Great quality product and easy to use service

Very easy to manage subscription service. Can order quickly in case I'm running out. Would recommend.

Adrienn Marshall

smol

1 year ago

Thanks so much for your lovely feedback! 😊 We're so glad to hear that you find it easy to manage your deliveries. Thank you for your amazing support!

Nicola

Verificato da Feefo

Manchester

1 year ago

Ciò che Nicola ha detto su smol:

Great company and products

Always great service from Smol. Have had to contact customer service a couple of times (once for a disappearing order and once when I accidentally ordered something I didn't want). Great customer...

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Adrienn Marshall

smol

1 year ago

Thank you for your wonderful review and support! So pleased to hear how happy you are with our service and that our lovely team were on hand to help you!

Barbara

Verificato da Feefo

Dorking

1 year ago

Ciò che Barbara ha detto su smol:

Those boxes!

Good

Cliente fidato

Verificato da Feefo

1 year ago

Great service. Always kept informed about deliveries and costs.

Adrienn Marshall

smol

1 year ago

Thank you for your fantastic review. Wonderful to hear that you’re happy with the service!

Tarnia

Verificato da Feefo

Cambridge

1 year ago

Ciò che Tarnia ha detto su smol:

Love Smol

Smol is great. The products all smell amazing and work really well. The service is fantastic. They always email early so if you need to change your delivery date or amount it's absolutely no problem....

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Adrienn Marshall

smol

1 year ago

Thank you for your fantastic review. Wonderful to hear that you’re happy with your smol and the service, and that our reminder emails are helpful for you. 😊 Thank you for your lovely support!

Cliente fidato

Verificato da Feefo

1 year ago

Amazing service

Always amazing service and always available to help with any questions or queries.

Adrienn Marshall

smol

1 year ago

So lovely to hear this! We're thrilled to hear that you are happy with our service. 😊 So pleased our lovely team were on hand to help you!

Anna

Verificato da Feefo

1 year ago

Ciò che Anna ha detto su smol:

Effective and planet friendly

Responsive and flexible ordering

Adrienn Marshall

smol

1 year ago

Thank you for your amazing support! We're so glad that you find our service responsive and flexible. We are so happy that you support our vision for taking care of our planet. 💚

Cliente fidato

Verificato da Feefo

1 year ago

Smol product is the best

Brilliant service, always let me know when it's due. Never takes long to arrive. The product itself is great my washing is always clean.

Adrienn Marshall

smol

1 year ago

Thank you for your fantastic review. Wonderful to hear that you’re happy with the service and that smol has been a great fit for you. Thank you for your lovely support! 😊

Bryn

Verificato da Feefo

Gateshead

1 year ago

Ciò che Bryn ha detto su smol:

Happy with smol

Reasonabley priced and very good products, the delivery service is first class and saves me time and money. Helping to reduce waste is also an important part of my choice to use smol.

Adrienn Marshall

smol

1 year ago

You are wonderful! We're thrilled to hear that you are happy with our service. 😊 We are so happy to hear you support our vision for taking care of our planet. Thank you for your wonderful support! Have a lovely rest of your week! 💚

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Cosa sono i premi Trusted Service Awards

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