Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Still going strong with smol

Absolutely love smol, love the convenience of having everything turn in at once, saving unnecessary trips

Adrienn Marshall

smol

1 year ago

Thank you so much for your lovely review. We’re so happy to hear you’re loving the convenience of smol and that it helps cut down on extra trips. It means a lot to have your support! 💚

Cliente fidato

Verificato da Feefo

1 year ago

Good products and excellent service. I do see to have an excess of product all the time, though. Im not very good at working out how to amend!

Adrienn Marshall

smol

1 year ago

Thank you for your wonderful review and support. We completely understand that working out the right delivery pace can be tricky sometimes. If you’d like a hand adjusting your plan, just let our lovely customer service know and they will be happy to help! 😊

Verified Customer

Verificato da Feefo

Stoke-on-Trent

1 year ago

Ciò che Verified Customer ha detto su smol:

Adrienn Marshall

smol

1 year ago

Thank you for your 5-star review and your ongoing support! 😊

Emily Jayne

Verificato da Feefo

Glemsford

1 year ago

Ciò che Emily Jayne ha detto su smol:

Smol by name mighty by nature

Great service and very good customer communication

Adrienn Marshall

smol

1 year ago

So lovely to hear this! We're thrilled to hear that you are happy with our service and our communication. 😊 So pleased to hear that smol has been a great hit in your home! Thank you for your fabulous support! 💚

Eve

Verificato da Feefo

Sittingbourne

1 year ago

Ciò che Eve ha detto su smol:

Always so responsive to any questions I may have. Friendly and approachable.

Adrienn Marshall

smol

1 year ago

Thank you for your wonderful review and support! So pleased to hear that our lovely team were on hand to help you!

Verified Customer

Verificato da Feefo

1 year ago

Ciò che Verified Customer ha detto su smol:

Very good , reliable

Kathryn Burkey

smol

1 year ago

Thank you for your support

Verified Customer

1 year ago

All products I have tried have proved to be efficient

Tom

Verificato da Feefo

Coatbridge

1 year ago

Ciò che Tom ha detto su smol:

Smol for me every time

I have been using smol washing capsules for a few years now get monthly supplies they do a great job can't rate them highly enough perfect for my needs

Kathryn Burkey

smol

1 year ago

We are so thrilled to read how impressed you are with your smol. Thank you for your wonderful support

Tom

1 year ago

Stand by my experiences with SMOL great product

Rachel

Verificato da Feefo

Oldham

1 year ago

Ciò che Rachel ha detto su smol:

SMOL I recommend to everyone

Thorough and brilliant and kept up to date with delivery and price

Adrienn Marshall

smol

1 year ago

Thank you so much for your lovely feedback! We’re so pleased to hear you found our service thorough and that you were kept updated along the way. It really means a lot to us! 💚

Charlotte

Verificato da Feefo

Malvern

1 year ago

Ciò che Charlotte ha detto su smol:

Love Smol!

Great service. Emails to remind me when products due and easy to delay or speed up delivery as required. Reliable and focused on reducing plastic without compromising on quality.

Adrienn Marshall

smol

1 year ago

Thank you for your fantastic review. Wonderful to hear that you’re happy with the service and find it easy to manage your plans. Your wonderful choices are making a huge difference to our planet and its future. Thank you for your wonderful support! 💚

Dawn

Verificato da Feefo

Telford

1 year ago

Ciò che Dawn ha detto su smol:

Brilliant!

Smol is a brilliant brand and customer service is great. It’s easy to amend, pause or cancel my plan and any queries are quickly answered.

Adrienn Marshall

smol

1 year ago

Thank you for your wonderful review and support! So pleased to hear how happy you are with your smol and that our lovely team were on hand to help you. It’s also great to know the flexibility of the subscription is working well for you. 😊

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