Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Always responds quickly to enquiries.

Vivien

Verificato da Feefo

Norwich

1 year ago

Ciò che Vivien ha detto su smol:

Always get timely information about deliveries and website easy to use to change delivery date if needed

Adrienn Marshall

smol

1 year ago

We loved reading this! We're really pleased to hear you're enjoying the flexibility and ease of our website. Thank you so much for all your amazing support and kindness. 😊

Debbie

Verificato da Feefo

Newport

1 year ago

Ciò che Debbie ha detto su smol:

A loyal Smol customer

I can't fault any of the products I've used from Smol - they are very affordable (cheaper than some of the bigger brand names in supermarkets) but much kinder to the planet.

Adrienn Marshall

smol

1 year ago

This is such special review thank you for taking the time to comment and for your fab support, and thank you for taking part in helping our lovely planet!

Sam

Verificato da Feefo

Loughborough

1 year ago

Ciò che Sam ha detto su smol:

Great communication

Great communication - plenty of notice when to expect products. Easy to manage my products and adjust delivery dates

Adrienn Marshall

smol

1 year ago

Thank you for your fantastic review. Wonderful to hear that you’re happy with the service and find it simple to manage your plans. Thank you for your wonderful support! 💚

Cliente fidato

Verificato da Feefo

1 year ago

Excellent products, and equally excellent online order/cancel/delay service. Very reliable and consistently good communication with customers.

Adrienn Marshall

smol

1 year ago

Wow, thank you so much for your wonderful comment and support. It’s great to know the flexibility of the subscription is working well for you. 😊

Paul

Verificato da Feefo

Aberdeen

1 year ago

Ciò che Paul ha detto su smol:

I would highly recommend

Orders arrive quickly, if I’ve ever had a query it’s been resolved quickly and efficiently. Website is easy to use and it’s easy to manage your orders. You can amend them quickly as and when needed

Adrienn Marshall

smol

1 year ago

Thank you for your amazing support and great to hear our lovely team took such great care of you. We're really pleased to hear you're enjoying the flexibility and ease of our website.

Cliente fidato

Verificato da Feefo

1 year ago

A product you can rely on, that is affordable and better for the plant

It would be nice to see more new products. I did love there refillable washing up liquid ( grapefruit) , however I don’t like the smell of it, and was sad to see that was all they had to offer on the...

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Adrienn Marshall

smol

1 year ago

Thanks so much for your lovely review and feedback - we're always looking at developing new scents/products, so we really appreciate it. We are always releasing new products so please do watch this space!

Cliente fidato

Verificato da Feefo

1 year ago

Quality product and excellent service

Excellent service

Adrienn Marshall

smol

1 year ago

So lovely to hear this! Thank you for your ongoing support!

tanya

Verificato da Feefo

1 year ago

Ciò che tanya ha detto su smol:

Services have been great. Not so easy to cancel additional product added on. Have to go through customer services to get them to remove

Cliente fidato

Verificato da Feefo

1 year ago

We love Smol! Convenient, better for the environment and they work!

Adrienn Marshall

smol

1 year ago

Thanks for sharing your love for smol. Thank you SO much for your fantastic support - your bit means so much to us and making change for the planet.

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