The people at SME are great, but their shipping fees are ridiculous! I ordered one item priced at ~$22 and weighing less than 10 ounces and was charged just under $16 in shipping.
Pamela Rouen
SME Inc. USA
5 years ago
Thank you so much for your feedback. We are contracted with carriers primarily as a B2B shipper. Taking this into consideration, we believe our shipping rates are very competitive and more than fair. This particular shipment did not qualify for our free shipping threshold and was shipped to a rural residential address (vs. a clinic location or metro business address). UPS and FedEx charge a higher rate for rural residential shipments. Thank you for expressing your concern and giving us the opportunity to respond.
Recensioni del prodotto
Data di acquisto: 25/08/2020
1
Condividi
AT
Athena Therapy
Verificato da Feefo
5 years ago
Ciò che Athena Therapy ha detto su SME Inc. USA:
Excellent service
Data di acquisto: 18/08/2020
0
Condividi
AT
Associates Physical Therapy
Verificato da Feefo
5 years ago
Ciò che Associates Physical Therapy ha detto su SME Inc. USA:
SME gets supplies to us in a timely manner consistently. This was no exception.
Recensioni del prodotto
Data di acquisto: 18/08/2020
0
Condividi
EC
Excel Physical Therapy - Chalfont
Verificato da Feefo
5 years ago
Ciò che Excel Physical Therapy - Chalfont ha detto su SME Inc. USA:
exceptional customer service. Rapid response to questions with help to find what Ineeded.
Recensioni del prodotto
Data di acquisto: 14/08/2020
0
Condividi
TT
TRUE Physical Therapy
Verificato da Feefo
5 years ago
Ciò che TRUE Physical Therapy ha detto su SME Inc. USA:
Expedient delivery and efficient, courteous customer service. In light of the current pandemic and unavailability of many supplies, SME provides reliable options and alternatives.
Recensioni del prodotto
Data di acquisto: 13/08/2020
0
Condividi
RT
Response Physical Therapy
Verificato da Feefo
5 years ago
Ciò che Response Physical Therapy ha detto su SME Inc. USA:
SME has the best customer service! The staff is friendly and professional. Their pricing is the best! I place my order online and they call me to pick it up when it is ready. They fill my orders...
Leggi altre
Data di acquisto: 08/08/2020
0
Condividi
MS
MedCare Therapy Services
Verificato da Feefo
5 years ago
Ciò che MedCare Therapy Services ha detto su SME Inc. USA:
Used SME for many years at my other practice. Always been fair and easy to work with. Thanks
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.