The service is good, sometimes if liquid contents. The delivery is sometimes spilled.
Pam
SME Inc. USA
2 days ago
Thank you for your feedback and for taking the time to share your experience with us. We’re glad to hear that, overall, you’ve found our service to be good.
After reviewing your account history internally, we were able to identify two order-picking errors that occurred within a short span during March 2026. Outside of those instances, it appears that your orders over the past couple of years have otherwise been fulfilled successfully. We also were not able to locate any reported cases related to spilled liquids or damaged shipments.
If liquid products ever do arrive damaged or leaking in transit, we absolutely encourage you to report it through your online account or directly to our Client Support team via phone 800-538-4675 or email OrderNow@smeincusa.com. Our crew is always happy to jump in quickly with replacement shipments and handle any carrier claims on the backend to help make things right as fast as possible.
We know there are plenty of options out there, and we truly appreciate the opportunity to serve your clinic. Thank you again for your business and feedback – it helps us continue improving every day.
Recensioni del prodotto
Data di acquisto: 24/03/2026
0
Condividi
PA
PARKINSON
Verificato da Feefo
10 days ago
Ciò che PARKINSON ha detto su SME Inc. USA:
Prompt shipping.
Recensioni del prodotto
Data di acquisto: 19/04/2026
0
Condividi
EA
Eliana Ayoroa
Verificato da Feefo
USA
12 days ago
Ciò che Eliana Ayoroa ha detto su SME Inc. USA:
Everything was great
Pam
SME Inc. USA
12 days ago
Short ’n sweet!! We’re so glad to hear everything was great! That’s exactly what we aim for every time. We know there are plenty of options out there, and we’re honored you chose SME. We look forward to serving you again soon! Thank you!
Data di acquisto: 15/04/2026
0
Condividi
AF
Agile 4 Life Fitness
Verificato da Feefo
USA
23 days ago
Ciò che Agile 4 Life Fitness ha detto su SME Inc. USA:
The ordering process was easy. And the delivery was timely. I've always had a good experience with SME, Inc.
Pam
SME Inc. USA
22 days ago
Hi Joy!! Thank you so much for your 5-star review and for your quick “Making it easy” summary – we love that! We truly appreciate you taking a moment to share your experience.
So glad to hear the ordering process was easy and that your delivery arrived right on time – that’s always the goal around here. It’s great to hear you’ve had consistently positive experiences with us.
We know there are plenty of options out there, and we’re honored every time you choose SME. We look forward to serving you again soon!
Recensioni del prodotto
Data di acquisto: 06/04/2026
0
Condividi
UU
undefined undefined
Verificato da Feefo
28 days ago
Ciò che undefined undefined ha detto su SME Inc. USA:
Good products and Great customer service. You get to interact with actual people.
Pam
SME Inc. USA
26 days ago
In a world full of bots and Ai integrations, isn't it so refreshing to connect with real people?! :) We’re so glad that stood out to you, as it's something we care about a lot. We know there are plenty of options out there, and we’re honored you chose SME. Thank you for your 5-star review, and we look forward to serving you again soon!
Data di acquisto: 31/03/2026
0
Condividi
Cliente fidato
Verificato da Feefo
1 month ago
Large inventory and super polite support.
Pam
SME Inc. USA
29 days ago
Thank you so much for your 5-star review! We truly appreciate you taking a moment to share your experience. We love to hear that our inventory and pleasant support stood out to you. Our crew strives to be helpful, responsive, and easy to work with... so this feedback really means a lot to us! We’re grateful for your business, and look forward to serving you again soon!
Recensioni del prodotto
Data di acquisto: 30/03/2026
0
Condividi
Cliente fidato
Verificato da Feefo
1 month ago
Prompt service
Pam
SME Inc. USA
1 month ago
Short ’n sweet! We’re so glad to hear our prompt service stood out, as that’s always a top priority for our team. We truly appreciate you taking a moment to share your experience. Thank you for your business, and we look forward to serving you again soon.
Data di acquisto: 27/03/2026
1
Condividi
CB
CRAVEN P.T. & SPINE:New Bern - 2111-K Neuse Blvd
Verificato da Feefo
1 month ago
Ciò che CRAVEN P.T. & SPINE:New Bern - 2111-K Neuse Blvd ha detto su SME Inc. USA:
I've been using SME for clinical supplies for about 20 years and I have never been disappointed in the service, supplies, quick response time and quick deliveries. Thank you SME team for keeping us...
Leggi altre
Pam
SME Inc. USA
1 month ago
Thank you so much for your kind words and for your continued trust over the years. We truly appreciate you taking the time to share your experience... especially after 20 years of partnership!
It's encouraging for our team to hear that our service, product quality, and responsiveness have remained consistent for you over all this time. That’s exactly what we strive to deliver every day.
We’re incredibly grateful for our longstanding relationship, and are proud to help fuel your success. Thank you for being part of the SME family! <3
Recensioni del prodotto
Data di acquisto: 27/03/2026
1
Condividi
Cliente fidato
Verificato da Feefo
1 month ago
All the equipment we have received have been right what was needed and the timing of how fast everything arrives is like nothing else always right on time.
Pam
SME Inc. USA
1 month ago
Wow, thank you so much for your 5-star review! We know you've got a packed day every day, so we truly appreciate you carving out a moment to share your experience. :)
We're so glad to hear that everything arrived exactly as needed and that our lightning-fast service + delivery stood out to you -- that is our top priority here at SME.
We’re grateful for your business, and look forward to serving you again soon.
We've had an outstanding experience with SME. I've accidentally placed an order for the wrong product and they immediately reached out and corrected my mistake, before I noticed. They take the...
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Pam
SME Inc. USA
1 month ago
Thank you so much for your kind and thoughtful feedback. We know it takes time to share an experience like this --especially in such detail -- and that certainly doesn't go unnoticed by our team.
It means a great deal to our entire crew here at SME to hear that our proactive approach, attention to detail, and commitment to finding the right solutions for your clinic really made a difference. That is exactly what we strive for every day.
We’re incredibly grateful for your trust and partnership. Thank you again for taking the time to share your experience!
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.