SME Inc. USA Recensioni

Hey there! I'm so sorry this was your experience. I'd first like to clarify one important point for anyone reading this review: the request for an ACH payment was not related to your creditworthiness. We do not make order processing decisions based on a customer's credit score. Due to a significant increase in fraudulent online purchases across our industry, we have implemented additional verification procedures for certain higher-dollar orders. In this instance, your order met the threshold that required an ACH payment as an added layer of protection for our business. We completely understand that not everyone is comfortable providing bank account information, and we respect your decision to decline and cancel the order. We also apologize for any confusion regarding the status of your order. It has been canceled per your request during the phone conversation with our team. While we're sorry we weren't able to earn your business on this occasion, these security measures have become necessary to protect against the increasing number of fraudulent transactions we encounter. We appreciate your feedback, as it gives us the opportunity to provide additional clarity for both you and future customers.

Thank you so much for your 5-star review and for the "Love SME!" headline – we love you right back!!! 😊 We truly appreciate you taking the time to share your experience. It means a lot to hear that our team has been responsive, professional, and kind over the years. Building lasting relationships is one of the best parts of what we do. And as for the job opening... careful, we just might take you up on that! 😄 We look forward to serving you again soon!

Thank you so very much for your 5-star review and for the warm welcome into your journey with SME! 😊 We truly appreciate you taking the time to share your experience. We're thrilled to hear your transition as a new client was seamless. Starting a new relationship with a supplier is not a light decision, so it means a great deal to know our team was able to make the process prompt, professional, and easy from the very beginning. Welcome to the SME family! We know there are plenty of options out there, and we're honored you chose us. We look forward to being part of your continued growth and success for years to come.

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. We're so glad to hear you found the needles to be competitively priced and that they arrived promptly. Quality products, fair pricing, and lightning-fast shipping are exactly what we hope every client experiences. 🙂 Thank you again for your business. We look forward to serving you again soon!

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. Our goal is to make finding the products you need as quick and intuitive as possible, so we're thrilled you were able to locate the Orthofeet Posting Strips with ease. Thank you for choosing SME, and we look forward to serving you again soon!

Thank you so much for your 5-star review and for your "Great first experience" summary – we love hearing that! 😊 We truly appreciate you taking the time to share your experience. First impressions matter, and we're so glad yours was a positive one. We look forward to serving you again soon!