I originally met with Alan on a " cold Call' but she was and is in not way cold. She is very personable that I had no problem taking time out of my morning to talk to their. Once i had a chance to...
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Data di acquisto: 28/06/2021
0
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Cliente fidato
Verificato da Feefo
4 years ago
They are available, willing and able to answer questions regarding products and prices.
Data di acquisto: 23/06/2021
0
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WA
Waldron
Verificato da Feefo
4 years ago
Ciò che Waldron ha detto su SME Inc. USA:
Package has still not arrived. It has been “on the way” via UPS shipping since 6/15. Most likely not SME’s fault, but there should be follow up with UPS.
Pam
SME Inc. USA
4 years ago
Thank you for your feedback! Carriers do not let shippers know if/when a package is delayed/lost, but we’re quick to find a resolution when we’re alerted by our customers. In this instance, it appears that UPS lost your package. We’ll file a claim and we’ll ship a replacement order out to you today. Thank you for reaching out, and we apologize for the inconvenience.
WA
Waldron
4 years ago
Thank you very much for resolving this issue and sending product out again! Much appreciated!!!!
Data di acquisto: 10/06/2021
0
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AW
Access Physical Therapy & Wellness - Wallkill
Verificato da Feefo
4 years ago
Ciò che Access Physical Therapy & Wellness - Wallkill ha detto su SME Inc. USA:
We has a shortage on our order and when I called they took care of my problem.
Data di acquisto: 09/06/2021
0
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ER
Empower PT & FItness - Hall Road
Verificato da Feefo
4 years ago
Ciò che Empower PT & FItness - Hall Road ha detto su SME Inc. USA:
Great customer service and prompt delivery. Love working with Rob G
Data di acquisto: 04/06/2021
0
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PS
Procare Rehab - Summit
Verificato da Feefo
4 years ago
Ciò che Procare Rehab - Summit ha detto su SME Inc. USA:
Easy to work with, efficient ordering but was disappointed that items were out of stock and was not notified prior to purchase/shipping. Delayed by ~6weeks when we needed items sooner.
Pam
SME Inc. USA
4 years ago
Thank you for your feedback, and we're sorry you experienced a backorder on this item. Due to the pandemic and staffing issues, several vendors we work with are experiencing longer than usual lead times. That being said, we acknowledge that there are ways we can better communicate this to our customers. We are taking steps to put solutions in place to highlight these potential backorders and improve the shopping experience. Thank you again for your feedback, and thank you for your business!
Data di acquisto: 01/06/2021
0
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Cliente fidato
Verificato da Feefo
4 years ago
Customer service guy, Ben was very helpful in facilitating my first purchase. Four stars vs five because trying to make a payment was very confusing! The website is not informative about this...
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Recensioni del prodotto
Data di acquisto: 28/05/2021
0
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GT
Gauley River Physical Therapy
Verificato da Feefo
4 years ago
Ciò che Gauley River Physical Therapy ha detto su SME Inc. USA:
SME seems to meet my need from a quick delivery to being able to pay process payments on line, to just giving feedback and help as needed. I am pleased with their website and with their customer...
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.