Excellent service but had trouble finding their “ office “ .. spoke to easyJet rep who was also their rep and called the driver who was on the terminal with a card and our name .. we didn’t look as...
Der Fahrer war sehr pünktlich und freundlich. Die Hinfahrt war sehr rasant die Rückfahrt sehr angenehm.
Für 8 Erwachsene mit Koffer war das Auto zu klein.
Data di acquisto: 15/09/2026
0
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BH
Bernadette Horgan
Verificato da Feefo
IRL
29 days ago
Ciò che Bernadette Horgan ha detto su Shuttle Direct United Kingdom:
We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused.
The transfer took longer than expected because the service booked was a shared shuttle transfer, which includes additional pick-ups and drop-offs for other passengers along the route. This can make the journey from Barcelona to Cambrils considerably longer than a private transfer.
We completely understand that spending around 3 hours on the journey was frustrating, and we’re sorry that the transfer did not meet your expectations. We truly appreciate you taking the time to share your feedback, as it helps us improve our service and communicate journey times more clearly to our customers.
Data di acquisto: 17/09/2026
0
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Cliente fidato
Verificato da Feefo
29 days ago
Alles gut gelaufen trotz Verspätung gewartet Rücktranfersuper pünktlich Fahrer sehr freundlich danke
Data di acquisto: 14/09/2026
0
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IL
Illan
Verificato da Feefo
GBR
1 month ago
Ciò che Illan ha detto su Shuttle Direct United Kingdom:
The service was very good overall. Everything was well organised and the booking process was straightforward. The transfer was on time, the driver was friendly and the vehicle was clean and...
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Data di acquisto: 16/09/2026
0
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GL
Glyn
Verificato da Feefo
GBR
1 month ago
Ciò che Glyn ha detto su Shuttle Direct United Kingdom:
The service was excellent. The driver arrived exactly on time was polite and helpful. I was worried about reports of delays at Faro airport due to border control which were true. We literally caught...
I booked a return transfer with Shuttle Direct for my family, including our one-year-old daughter, from Barcelona to Cambrils. The outbound journey was fine, but the return journey was extremely...
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Customer Services
Shuttle Direct United Kingdom
1 month ago
We sincerely apologize for the inconvenience and frustration caused by this situation.
Please be assured that we are currently handling your complaint and have contacted the relevant service supplier to investigate the matter. We are awaiting their feedback and will get back to you as soon as we receive an update.
Thank you for your patience and understanding in the meantime. We truly appreciate it.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
