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Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Good all. round

Daisy

Secure Trust Bank

1 year ago

Hello, Thank you for your review! We are glad to hear this. Kind regards, Daisy

Tracey Harris

Verificato da Feefo

Nottinghamshire

1 year ago

Ciò che Tracey Harris ha detto su Secure Trust Bank:

Easy set up

Easy to use, love the App

Daisy

Secure Trust Bank

1 year ago

Hello Tracey, This is great to hear! Thank you for your review. Kind regards, Daisy

Peter Wade

Verificato da Feefo

Scarborough

1 year ago

Ciò che Peter Wade ha detto su Secure Trust Bank:

Don't need to jump through hoops twice just to open a second account!

Everything was fine until I tried to open another account with them and I was expected to provide all my details again when they already had my account up and running for some time! Because of this I...

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Louise

Secure Trust Bank

1 year ago

Hello Peter, We are sorry to hear that Secure Trust Bank has not met your expectations. At times further information is required from the applicant to complete the opening of a new account. We can see this matter was raised with the relevant department at the time and response has been issues. We really appreciate your feedback, this is regularly reviewed by our senior management team to help us improve our products and services. Kind regards, Louise

Cliente fidato

Verificato da Feefo

1 year ago

Great Support

Really great support. The man I spoke to was quick to make a note that as I have a hearing difficulty, in future they will raise their speaking levels. He explained all aspects of my new ISA without...

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Daisy

Secure Trust Bank

1 year ago

Hello, We are pleased that you have found our customer service team to be helpful and resolved your query. Thank you for your review! Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

New account

Simple to open and kept informed when I deposit funds

Daisy

Secure Trust Bank

1 year ago

Hello, Thank you for leaving a review. This is great to hear! Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

A/c Mrs P . Stephens

We were very happy with the service we received . Pleased confirm that my account has been opened. Staff very knowledgeable and patient !!

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear this! Thank you for taking the time to leave your positive review, Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Did what it said on the tin. Kept me updated and easily transferred on maturity.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are happy with our services, Thank you for your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

So far so good. Easy to use online platform with prompt and clear communication.

Sophie

Secure Trust Bank

1 year ago

Hi, We are glad to hear you find our online platform easy to use, Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Prompt response to phone call

Good website

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for taking the time to leave your positive feedback! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Excellent customer service

Excellent customer service. Rang to discuss my mature ISA. The staff were friendly and very helpful over phone. Very pleased with advice given and ease of transferring mature ISA to new account.

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear! Thank you for taking the time to leave your positive feedback. Kimd regards, Sophie

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