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Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Opening account

Good online platform but took some time to navigate to how to pay in money after setting up the account

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for taking the time to leave your review! We are pleased to hear you think or Internet Banking platform is good and that you where able to deposit in your funds. Kind regards, Sophie

Bogusia Webb

Verificato da Feefo

1 year ago

Sophie

Secure Trust Bank

1 year ago

Hi Bogusia, Thank you for your 5 star review! Kind regards, Sophie

Peter Valentine

Verificato da Feefo

Bedfordshire

1 year ago

Ciò che Peter Valentine ha detto su Secure Trust Bank:

My Secure Trust Bank Experience

I have found the Secure Trust Bank's services easy to use and they offer good rates of interest.

Sophie

Secure Trust Bank

1 year ago

Hi Peter, This is great to hear, Thank you for taking the time to leave your review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

No Problems as far as I can remember.

Sophie

Secure Trust Bank

1 year ago

Hi, we are pleased to hear this, Thank you for your 5 star review! Kind regards, Sophie

Liam O'CUINN

Verificato da Feefo

Dungannon

1 year ago

Ciò che Liam O'CUINN ha detto su Secure Trust Bank:

Excellent service.

Excellent service. My fault that I failed to send instructions about the maturity of my savings but a very helpful gentleman sorted it out very efficiently over the phone.

Daisy

Secure Trust Bank

1 year ago

Hello Liam, We are pleased that you have found our customer service team to be helpful and resolved your situation. Thank you for your review! Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

Daisy

Secure Trust Bank

1 year ago

Thank you for your review!

Patricia Leate

Verificato da Feefo

1 year ago

Ciò che Patricia Leate ha detto su Secure Trust Bank:

Additional Investment -

Professional and helpful representative who ensured we received a first class service

Daisy

Secure Trust Bank

1 year ago

Hello Patricia, Thank you for your review. It is great to hear that you are happy with the service we provide! Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

Great rate and swift process

Great rate. Easy transaction. No problem x

Sophie

Secure Trust Bank

1 year ago

Hi, We are please to hear this, Thank you for your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Fixed bond maturing poor service

I was not impressed, my fixed bond was to mature soon and I received a email informing me to login online and give my instruction. I wanted my funds to go to my nominated account. On the email it...

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Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your review. We have recently experienced a high volume of calls, and secure messages. This means we have been unable to deliver our usual high standard of customer service. Please be assured that these are unusual circumstances which we are working hard to resolve as quickly as possible. They do not reflect our normal level of service. We sincerely apologise for any frustration or concern the situation may have caused. We really appreciate your feedback, this is regularly reviewed by our senior management team to help us improve our products and services. Kind regards, Louise

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