Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,692 recensioni

Cliente fidato

Verificato da Feefo

9 months ago

Would use again

Service was excellent.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Everyone is always very helpful

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are thrilled to hear that you find our agents very helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

A SPRING TREAT

simply open information on questions that you ask, in a friendly manor. But correct. Quick to respond with confirmation by email. ROL in the past when one had a problem solved it so that both sides...

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Megan Hammond

ROL Cruise

9 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you find our agents friendly and quick. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pamela Neave

Verificato da Feefo

GBR

9 months ago

Ciò che Pamela Neave ha detto su ROL Cruise:

Brilliant Service yet again.

The service we received from ROL was once again excellent, when they say ‘we will call back’ you can rely on them that they will actually call you back, unlike many companies. They are always...

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Megan Hammond

ROL Cruise

9 months ago

Thank you for your amazing review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you find our agents polite and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Great products

Ollie very patient helpful and knowledgeable

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Ollie very patient, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nigel Pulver

Verificato da Feefo

9 months ago

Ciò che Nigel Pulver ha detto su ROL Cruise:

Very helpful and informative.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are so pleased to hear that the agent was very helpful and informative. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Excellent service and very pleasant customer experience.

Easy to contact, very pleasant and extremely helpful young lady called Jessica. Everything was explained thoroughly throughout our conversation and we were left with the feeling of being looked...

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Megan Hammond

ROL Cruise

9 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you found the agent very pleasant and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Helpful

The chap I spoke with Billy was very helpful and covered all the issues raised and would certainly book through him again

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Billy very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

9 months ago

Excellent. Edward delivered excellent customer service.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that Edward provided excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Sharon Addis

Verificato da Feefo

9 months ago

Ciò che Sharon Addis ha detto su ROL Cruise:

Cruise booking

Excellent as always

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Cosa sono i premi Trusted Service Awards

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