Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,691 recensioni

Anne Forge

Verificato da Feefo

GBR

7 months ago

Ciò che Anne Forge ha detto su ROL Cruise:

Excellent service

First time using ROL. Call was answered quickly. Darren was personable and very helpful with all my questions. He ensured that we secured the cabin we wanted for our 2027 cruise to Norway. I would...

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Megan Hammond

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your next holiday. We are delighted that you would recommend us and that you found Darren very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Excellent service as usual

The service was excellent

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Timothy Jayes

Verificato da Feefo

GBR

7 months ago

Ciò che Timothy Jayes ha detto su ROL Cruise:

My go to cruise agent

Quick friendly service, good knowledge of the cruise world. Also very helpful when you may need to cancel or change your cruise. Always my go to company.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly, knowledgeable and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lynne Kimble

Verificato da Feefo

GBR

7 months ago

Ciò che Lynne Kimble ha detto su ROL Cruise:

excellent

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Polite and efficient staff. Slwsys helpful.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents polite, efficient and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ian Macdonald

Verificato da Feefo

GBR

7 months ago

Ciò che Ian Macdonald ha detto su ROL Cruise:

speaking in person

Ellis was clear in explanation and answering questions. It is a significant factor for us to be able to talk directly to a person without having to wait a long time or going through numerous options...

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Megan Hammond

ROL Cruise

7 months ago

Thank you for your lovely review. We are so pleased to hear that Ellis was able to assist with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Friendly service

Julia was very helpful in choosing the cabin that we wanted and making sure that we had all the benefits available.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Julia very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Richard Rhodes

Verificato da Feefo

GBR

7 months ago

Ciò che Richard Rhodes ha detto su ROL Cruise:

ROL's great service

I've used ROL for a long time and have always received great service and a good price.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Sandra Yates

Verificato da Feefo

GBR

7 months ago

Ciò che Sandra Yates ha detto su ROL Cruise:

It was very efficient ,with a good sense of humour everything we requested was answered altogether a pleasant ecperience

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are pleased to hear that you find our agents very efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Fantastic service when we needed it most.

When our holiday flight was cancelled 2 hours before flying to Hanoi vis Dubai (after booking it a 14 months earlier) we were extremely disappointed and worried that we would lose our money or need...

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Megan Hammond

ROL Cruise

7 months ago

Thank you for your lovely review, we are so pleased that Stuart and Charlotte were able to assist with transferring your bookings. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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