Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,689 recensioni

Cliente fidato

Verificato da Feefo

7 months ago

Fabulous service

Very prompt response to my query and got me a deal I could never have achieved myself - amazing price for a solo traveller, and all done by a very friendly, knowledgeable and helpful member of the...

Leggi altre

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly, knowledgeable and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

I have received good service from ROL. However it is not clear to which this particular request refers and I have several cruise bookings, so I am unable to comment further.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cedris Smith

Verificato da Feefo

GBR

7 months ago

Ciò che Cedris Smith ha detto su ROL Cruise:

Faultless service

Extremely helpful and knowledgeable staff

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that you find our agents helpful and knowledgeable. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Safe booking

I have booked my last proberbly 10 cruises with ROL and always very good keeping me informed and reasonably good priced .

Megan Hammond

ROL Cruise

7 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Derek

Verificato da Feefo

7 months ago

Ciò che Derek ha detto su ROL Cruise:

Another one satisfactorily arranged

The very best as always

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Quality company

Early telephone response and customer service was great

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Helpful

Always extremely helpful

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that the agent was extremely helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Booking agent professional and knowledgable. Booking process straight forward.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that the agent was professional and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Geoff Shepherd

Verificato da Feefo

GBR

7 months ago

Ciò che Geoff Shepherd ha detto su ROL Cruise:

Booking a cruise made easy

Booking a cruise with ROL is always trouble free. Knowledgeable staff always very professional as demonstrated by Sally on this occasion.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents knowledgeable and professional. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Holiday

Helpful friendly and polite lady. She patiently took me through all the details and clarified each query

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was helpful, friendly and polite. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Cosa sono i premi Trusted Service Awards

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