Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,689 recensioni

Cliente fidato

Verificato da Feefo

7 months ago

Great service and advice

Zac was very helpful. It was easy to book.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Zac very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Very good and very helpful

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Excellent booking experience

Pleasant, thorough, professional, fully informed, friendly.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that the agent was pleasant, thorough, professional and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Very helpful!

Very knowledgeable, friendly and helpful service

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was knowledgeable, friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Barbara Bennett

Verificato da Feefo

GBR

7 months ago

Ciò che Barbara Bennett ha detto su ROL Cruise:

Great service

Helpful, friendly and knowledgeable customer service. Answered all my questions and double chequed anything she wasn't toally sure of. Used ROL many times and have always received great service. ...

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Megan Hammond

ROL Cruise

7 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nigel Beatty

Verificato da Feefo

GBR

7 months ago

Ciò che Nigel Beatty ha detto su ROL Cruise:

So helpful

Very helpful and knowledgeable. Guided us through he booking process easily.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Shane was very helpful.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Shane very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Gomm

Verificato da Feefo

GBR

7 months ago

Ciò che Robert Gomm ha detto su ROL Cruise:

Bubble gum

Everything went well until we reached the insurance confirmation .It was sorted out reasonable quickly after several phone calls but some what sressful.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Stephen Digby

Verificato da Feefo

GBR

7 months ago

Ciò che Stephen Digby ha detto su ROL Cruise:

Good service

We booked a Christmas markets cruise and I asked Jo to look into a ncl cruise around the Med as we want to take our granddaughter's. She researched it for us and came up with a possibility of booking...

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Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that Jo was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

7 months ago

Fabulous service

Very prompt response to my query and got me a deal I could never have achieved myself - amazing price for a solo traveller, and all done by a very friendly, knowledgeable and helpful member of the...

Leggi altre

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly, knowledgeable and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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