As usual Riviera provided a very good service. I was impressed that our tour leader took up the situation regarding having to place the kettle on the floor in my room in order to use it, as with...
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Riviera Travel
Riviera Travel
4 days ago
Thank you for sharing your positive experience with us. We are delighted to hear that your recent tour met your expectations and that our team provided the attentive service you anticipated. We always strive to ensure every detail is addressed, and we look forward to welcoming you on another journey soon.
Recensioni del prodotto
Riviera Travel
Riviera Travel
4 days ago
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the hotel and found the team so helpful during your holiday.
Staff in the office over the years have always been helpful and knowledgeable .
However , my printer was out of action and as soon as I got notice that the travel documents were available , I asked...
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Riviera Travel
Riviera Travel
4 days ago
Thank you for your loyalty over the years and for taking the time to share your feedback. We are delighted to hear that our team has consistently provided helpful and knowledgeable service. At the same time, we are sorry to learn about the difficulties you experienced regarding the delivery of your travel documents. We always aim for a seamless process from start to finish, and we appreciate your understanding as we continually work to improve our communication and dispatch methods.
Recensioni del prodotto
Riviera Travel
Riviera Travel
4 days ago
Thank you for sharing your feedback with us following your recent river cruise. We are very glad to hear that you enjoyed returning for another trip and had a fun, memorable time meeting wonderful fellow travelers. We also appreciate your constructive comments regarding the cabin amenities and the overall onboard atmosphere, and we will take your observations into account as we continually work to enhance our guest experience.
Data di acquisto: 02/11/2026
0
Condividi
Cliente fidato
Verificato da Feefo
7 days ago
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* rating
Recensioni del prodotto
Riviera Travel
Riviera Travel
4 days ago
Thank you for sharing your wonderful feedback about your recent travels with us. We are delighted to hear that you had such a fantastic experience on your journey.
Data di acquisto: 24/10/2026
0
Condividi
HE
Helene
Verificato da Feefo
CAN
7 days ago
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* rating
Recensioni del prodotto
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Riviera Travel
Riviera Travel
4 days ago
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed a fantastic river cruise with us, appreciating the excursions, the warmth of our team, and your comfortable accommodation.
Very good documentation (option to request printed versions delivered very speedily)
Riviera Travel
Riviera Travel
4 days ago
Thank you for sharing your positive experience with our documentation and delivery services. We are delighted to know that everything met your expectations, and we appreciate your feedback.
Recensioni del prodotto
Riviera Travel
Riviera Travel
4 days ago
We are delighted to hear that you enjoyed such a wonderful and welcoming atmosphere on board your recent Douro, Porto & Salamanca River Cruise with us.
Thank you for sharing your wonderful feedback with us. We are delighted to hear that you had such a fantastic and comfortable experience on your travels.
Recensioni del prodotto
Riviera Travel
Riviera Travel
7 days ago
We are delighted to hear that you had such a wonderful holiday and that our tour leader made your experience so memorable.
We are delighted to hear that you had such a wonderful experience and that our team member provided exceptional service.
Recensioni del prodotto
Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing your feedback with us regarding your recent cruise. We are delighted to hear that you enjoyed the luxurious surroundings, the dining options, and your overall experience. We also note your comments regarding the evening meal portions and the entertainment channels, and we will certainly keep these valuable insights in mind as we continually work to enhance our offerings.
Very professional from the representatives I spoke to over the phone to the tour guide and his team whilst in tour. All needs seems to have been anticipated and we were kept informed at all times. I...
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Riviera Travel
Riviera Travel
7 days ago
We are delighted to hear that you felt so well cared for throughout your holiday and that our team provided such a professional experience from start to finish.
Recensioni del prodotto
Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing such positive feedback about your recent journey with us. We are delighted to hear that you enjoyed a wonderful experience exploring the destination.
Hello,
We are delighted to hear that you had such a wonderful experience with our team and found everyone to be so welcoming.
Kind regards,
Riviera Travel
Recensioni del prodotto
Riviera Travel
Riviera Travel
7 days ago
Hello,
Thank you for taking the time to share your feedback with us following your cruise. We are delighted to hear that you enjoyed your time on board and found our team so supportive throughout the journey. We appreciate your helpful comments regarding your overall experience and look forward to welcoming you back on another trip soon.
Kind regards,
Riviera Travel
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
