Thank you for sharing such wonderful feedback with us. We are delighted that you enjoyed your experience with Lake Como, St Moritz and the Bernina Express, and we look forward to welcoming you on another journey soon.
Hello Jacqueline,
Thank you for taking the time to share your feedback with us. We are sorry to hear that aspects of your holiday did not meet your expectations and appreciate you bringing your concerns to our attention.
Riviera Travel
Recensioni del prodotto
Riviera Travel
Riviera Travel
7 days ago
Hello Jacqueline,
We are sorry to hear that this holiday did not meet your expectations and that you were disappointed with the overall experience. We value your feedback and hope to have the opportunity to provide a much better experience in the future.
Kind regards,
Riviera Travel
From start to finish, I was particularly pleased with the return to the airport, rather than just being dropped off the tour manager assisted everyone with getting their luggage labelled and loaded...
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Riviera Travel
Riviera Travel
7 days ago
Hello Trevor,
Thank you for sharing your positive feedback with us. We are delighted to hear that our team helped make your journey home smooth and memorable, and we look forward to welcoming you on another holiday soon.
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Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing your wonderful experience and your lovely picture on our Grand tour of the Italian Lakes - Garda, Iseo & Maggiore. We are delighted to hear that you had a great holiday and enjoyed the company of your fellow travellers.
Kind regards,
Riviera Travel
Keep me informed of the changes to the amount of people travelling on this particular tour
Riviera Travel
Riviera Travel
7 days ago
Hello,
Thank you for sharing your feedback with us. We understand the importance of receiving clear communication regarding tour updates, and we hope to provide you with a much more seamless experience in the future.
Recensioni del prodotto
Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We understand that your experience did not entirely meet your expectations on this occasion, particularly regarding the group composition and the standard of the accommodation. We appreciate your valuable insights as a returning customer and hope to have the opportunity to provide you with a much better experience in the future.
Kind regards,
Riviera Travel
Data di acquisto: 29/10/2026
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Verificato da Feefo
8 days ago
Very helpful
Riviera Travel
Riviera Travel
7 days ago
Thank you for taking the time to leave us such a wonderful five-star review. We are delighted to hear that you had a positive experience with our service
Efficient. The operators I spoke to were friendly and helpful as were those at the airport
Riviera Travel
Riviera Travel
7 days ago
Hello,
Thank you for sharing your positive experience with us. We are delighted to hear that our team provided such helpful and friendly support throughout your journey.
Recensioni del prodotto
Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are glad to hear that you enjoyed the visits with our local guides, but we are sorry that certain aspects of the itinerary and dining did not fully meet your expectations. We value your insights as we continually work to improve our guests' experiences.
Kind regards,
Riviera Travel
It was very disappointing as I could not get through for four weeks to ask simple questions about my upcoming trip comma although I understood this was because the staff had to sort out the problems...
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Riviera Travel
Riviera Travel
7 days ago
Hello, Thank you for sharing your feedback with us. We are sorry to hear about the difficulties you faced reaching our team ahead of your holiday, and we appreciate your patience during such a busy period. We value your continued support and look forward to providing you with a much smoother experience on your upcoming trip to Malta.
Recensioni del prodotto
Riviera Travel
Riviera Travel
7 days ago
We are delighted to hear that you enjoyed the stunning room and balcony during your time with us, though we are sorry to learn that certain aspects of the dining and evening amenities did not fully meet your expectations. We appreciate you sharing your constructive feedback with us regarding your experience, and we will take your comments on board as we continually look for ways to enhance our holidays.
Kind regards,
Riviera Travel
Same coach driver throughout the tour. Prompt & safe driver. Kathryn the tour guide was always available to answer any questions & she was very knowledgeable.
Riviera Travel
Riviera Travel
7 days ago
Hello,
We are delighted to hear that you enjoyed such a wonderful experience on your tour, with knowledgeable guidance and safe travel throughout.
Recensioni del prodotto
Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing your wonderful feedback about your recent experience with us. We are delighted to hear that you enjoyed the holiday so much and appreciate your helpful suggestion regarding the itinerary.
Kind regards,
Riviera Travel
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
