The administrative office in Miami is terrible. Invoices were all wrong. Took too much time to correct. Booking the airfare went smoothly but then I was charged for it when I had already made...
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Riviera Travel
Riviera Travel
3 days ago
We are sorry to hear that aspects of your experience did not meet expectations and appreciate how frustrating this must have been. Your comments have been passed to our Riviera Travel America team for their review.
Recensioni del prodotto
Riviera Travel
Riviera Travel
3 days ago
We are delighted to hear that you had such a wonderful vacation with us. It is great to know that our team and the onboard experience made your trip so memorable.
Kind regards,
Data di acquisto: 02/11/2026
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Cliente fidato
Verificato da Feefo
4 days ago
Riviera Travel
Riviera Travel
3 days ago
Thank you for your 5* rating
Recensioni del prodotto
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your wonderful rating with us.
Data di acquisto: 31/10/2026
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Cliente fidato
Verificato da Feefo
4 days ago
There was an error with flight booking which Tour Manager had to resolve and involved change to our itinerary. The transfer service didn’t involve driver going in to terminal and they changed driver...
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on another journey with us soon.
Thank you for taking the time to share your wonderful feedback with us. We truly appreciate your support and look forward to welcoming you on another journey soon.
Recensioni del prodotto
Riviera Travel
Riviera Travel
3 days ago
We are delighted to hear that you had such a wonderful experience on your journey with us.
Excellent service from airport in UK to flight home
Riviera Travel
Riviera Travel
4 days ago
We are delighted to hear that you enjoyed such a smooth and seamless experience throughout your holiday with us.
JA
Janet
4 days ago
I notice you only comment on the good points.
Disappointing that there was no explanation for such early starts in the morning & then to be back on board for lunch with no further trips in afternoon?
Recensioni del prodotto
Riviera Travel
Riviera Travel
4 days ago
Thank you for sharing your feedback with us regarding your recent river cruise. We are delighted that you found the ship lovely and enjoyed an excellent trip overall, though we appreciate your constructive comments about the daily schedule and itinerary balance. We always value hearing how our guests experience our journeys and hope to welcome you aboard again in the future.
Have travelled with Riviera a few times now, and always feel safe and secure. Jumping the queues as a group is great and hotels are always well positioned.
Riviera Travel
Riviera Travel
4 days ago
Thank you for choosing to travel with us again and for sharing such positive feedback about your experiences. We are delighted that you have consistently felt well cared for and enjoyed the accommodation and group arrangements on your journeys.
Recensioni del prodotto
Riviera Travel
Riviera Travel
4 days ago
Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed the tour and appreciated the itinerary, accommodations, and the dedication of our tour manager.
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team provided such attentive service during your time with us.
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Riviera Travel
Riviera Travel
4 days ago
Thank you for sharing such positive feedback about your recent tour, and we are delighted to hear that you enjoyed exploring these wonderful Italian destinations and found the itinerary and accommodation to your satisfaction.
The hotel service was very poor. As mentioned in the main part of the review.
The tour manager was very matter-of-fact and, at times, officious.
Riviera Travel
Riviera Travel
4 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are sorry to hear that aspects of your experience did not meet expectations, and we hope to have the opportunity to provide a much improved experience in the future.
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Riviera Travel
Riviera Travel
4 days ago
Thank you for your review. We have today received details of your feedback directly and we will be responding within 28 days
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
