Excellent all round
All aspects covered to make a wonderful holiday from the staff , food , excursions and the fabulous Thomas Hardy ship
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We are delighted to hear that you had such an excellent holiday with us and that all aspects, from the staff and food to the excursions and the Thomas Hardy ship, contributed to making it a wonderful experience. We truly appreciate you sharing your positive experience.
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that your Burgundy, the River Rhône & Provence Cruise was an excellent experience from start to finish. It's wonderful to know that you found the Thomas Hardy beautiful, spacious, and clean. We are also delighted that our staff, including Momo, Barbara, Georgi, Tony, and Andre, along with your tour guides, made your journey so special. We appreciate you sharing your feedback.
Data di acquisto: 12/08/2026
0
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Cliente fidato
Verificato da Feefo
1 month ago
No issues. Straight forward. The person who I spoken to was very helpful.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your kind words. We're delighted to hear that you had a positive experience and found our service to be straightforward and helpful.
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you enjoyed your Seine, Paris and Normandy River Cruise and that you savoured the opportunities to explore the destinations, sample the regional food and drink, and enjoy the onboard entertainment. Thank you for your recommendation.
Thank you for taking the time to share your feedback about your recent experience with Riviera Travel. We are delighted to hear that you had such a positive experience.
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on your Douro, Porto & Salamanca River Cruise. We're delighted to hear that you found the scenery amazing and the trips interesting. We appreciate you bringing your dietary experience to our attention regarding the dessert options for your condition, and we will certainly pass your comments on to our culinary team for their consideration.
Data di acquisto: 06/08/2026
0
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PB
Patricia Bilby
Verificato da Feefo
GBR
1 month ago
Ciò che Patricia Bilby ha detto su Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had such a positive experience with us. Thank you for taking the time to share your feedback.
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
We are absolutely delighted to hear about your brilliant river cruise experience. It's wonderful that you found your cabin, the food, and our staff to be excellent. We are also pleased that booking your holiday was easy and that your queries were answered quickly and efficiently. We truly appreciate your kind words and are so glad you're looking forward to your next holiday with us. We can't wait to help you plan your next adventure!
We had asked for possible pre or post cruise stays at the time of booking, but this seemed to be overlooked as the next we heard was when we were given the fight details, and then to change these...
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Riviera Travel
Riviera Travel
1 month ago
We appreciate you taking the time to share your feedback regarding your recent experience. We understand your concerns about the pre or post-cruise stay arrangements and the associated costs.
RO
Roy
1 month ago
The response does not actually address the issue, in that we had asked for a pre/post stay costing at the time of booking, and in our view this had been overlooked. When we raised this again once we received the flight details, the costings were prohibitive.
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had such a wonderful experience on your cruise. It sounds like you thoroughly enjoyed the itinerary, especially the visits to the Roman antiquities and the vineyards with wine tasting. We are also delighted that you found the food on board to be great.
Data di acquisto: 14/08/2026
0
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Cliente fidato
Verificato da Feefo
1 month ago
Service received was excellent just a pity that our stateroom was so small. Not even a chair to relax, only the bed to sit on. What storage space was available was mostly taken up with life...
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Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you received excellent service during your recent experience with us. We appreciate you taking the time to share your feedback regarding your stateroom. We understand your comments about the space and storage.
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on your Douro, Porto & Salamanca River Cruise. We are delighted to hear that you had an enjoyable week with excellent food and drinks, and that you appreciated the pleasant company and smaller numbers compared to an ocean cruise. We hope to welcome you back on board a Riviera Travel holiday again soon.
Mostly it was excellent. Artur was delightful, he was very attentive and his whole demeanor was sparkling. He deserved "employee of the week."
The reception staff were very "smiley," and they...
I have already mentioned it. People were pleasant except when we arrived the gentleman was rude, I dared complain about the lack of food, welcome, we were parked on the deck where it was very hot, I...
Excellent service from Riviera and ships crew. A great choice of excursions. Ship was clean and welcoming, food was excellent and crew were keen to oblige people with allergies
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our service and the excursions offered. It's wonderful to know that you found the ship to be clean and welcoming, and that the food was excellent. We also appreciate your kind words about our crew's attentiveness to guests with allergies.
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had a brilliant cruise with a great itinerary. It’s wonderful to know that Gillian and Lisa did a great job and that Gillian was able to make adjustments to the trips to accommodate everyone. We appreciate your understanding regarding the cabin size on this particular ship and are delighted that you enjoyed your experience with us.
Thank you for taking the time to share your feedback on our service. We are pleased to hear that you had a positive experience and appreciate you choosing Riviera Travel.
Recensioni del prodotto
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Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you enjoyed your Burgundy, the River Rhone & Provence Cruise and the excellent food and drinks package. It is wonderful to know that you found the onboard entertainment and the cabin to be to your satisfaction. We are also glad that the extension to Lausanne was a memorable part of your trip. We appreciate you sharing your experience with us.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
