Thanks for your feedback – I’m pleased delivery was quick, but I’m sorry to hear the waterfall is leaking. Please email our team with your order details so we can look into this and arrange a suitable resolution.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks for taking the time to share this – I’m really sorry the feature and pools are performing like this and that the quality feels substandard. This isn’t what we expect from our products; please email our team with your order details and photos so we can investigate and put things right.
Glad to be of service! And thanks for the great review – we hope to assist you again soon.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback and recommendation – we're delighted to hear the sail shade met your expectations and matches the website description.
I was really happy with the advice & help I was given & pleased with the awning.
primrose-uk
Primrose
2 months ago
Glad to be of service! And thanks for the great review – we’re delighted you’re pleased with your awning.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks so much for your lovely feedback, Aubrey – I’m glad the new green & white cover and valance fit perfectly and that Tony and the team could get it sorted for you.
primrose-uk
Primrose
2 months ago
Thank you, Aubrey – we’re delighted the new green & white cover and valance fit perfectly, and it’s great to hear Tony and our team were able to get everything sorted for you.
good satisfied with speed of delivery price and description also ease of ordering
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re delighted you were happy with the price, delivery speed, description and easy ordering. We really appreciate you choosing us.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you for your review – we’re really pleased to hear your fence arrived on time, was good value, and works smoothly for you.
Thanks, Roary – we really appreciate your kind words and are glad you found us helpful.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you so much for the recommendation and for your understanding about the broken panel – I’m glad our team resolved it quickly and we really appreciate you choosing Primrose again.
Data di acquisto: 27/07/2026
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Cliente fidato
Verificato da Feefo
2 months ago
The service was brilliant, trying to sort out my problem by replacing the item, but it came even worse.
primrose-uk
Primrose
2 months ago
Thanks for taking the time to share this. We try hard to get these things right, but clearly we’ve let you down here and I can only apologise for your experience.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks for taking the time to share this. We try hard to get these things right – but it’s clear we got it wrong this time, and your feedback will help us improve.
Nottube has a hole in it or has become disconnected from vertical walll yet contacted, hoping won't need to
primrose-uk
Primrose
2 months ago
Thanks for letting us know, and I’m sorry you’re having trouble with the tube. Please email us with your order details and a brief description (or photo) of the issue so we can look into a fix or replacement for you.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks for letting us know, and I’m really sorry this has happened. Please contact our customer care team with your order details and photos of the fault so we can help repair/replace it under warranty.
primrose-uk
Primrose
2 months ago
Thanks for your review. I’m not sure I fully understand your comment, so please could you provide a bit more detail via email so we can look into this for you?
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.