Thanks for your feedback. We appreciate you taking the time to share this and we’ll use it to improve our products and service.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you for sharing your experience, and I’m very sorry for the missing parts and delays you faced. We’re glad your refund was processed quickly, but we know we fell short overall and will use your feedback to improve our service and communication.
Data di acquisto: 29/07/2026
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Verificato da Feefo
2 months ago
Great thank you
primrose-uk
Primrose
2 months ago
You’re very welcome! If you need anything else, just let me know.
Product arrived within time scale stated. Delivery driver was polite and helpful
primrose-uk
Primrose
2 months ago
Thank you for such a lovely review – we’re delighted you’re happy with the product and delivery experience!
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely feedback and recommendation – we’re delighted to hear your sofa arrived on time and that you’re so pleased with the quality and look.
110% service! The pump failed after seven months and because Primrose hadn’t got another pump they could send me they replaced the whole water feature. Absolutely above and beyond. That’s what I...
Leggi altre
primrose-uk
Primrose
2 months ago
Thank you so much, Barbara – we really appreciate your lovely feedback and are delighted we could get your water feature sorted for you. 💧 If you ever need anything else, we’re always here to help.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely feedback – we’re delighted our team could sort this quickly for you and that you’re happy with your new water feature. 🌿💧
primrose-uk
Primrose
2 months ago
Thank you so much, Barbara – we’re delighted we could sort this for you and really appreciate your wonderful feedback about our customer service.
Service was excellent when we had a problem.
The transformer on our water feature was overheating.
It was replaced immediately
We brought garden ornaments from Primrose years ago and their...
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primrose-uk
Primrose
2 months ago
Thank you for such a lovely review and for coming back to us over the years – we’re delighted the water feature issue was resolved quickly and that our service and quality are still meeting your expectations.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re delighted you’re happy with the service and your new water feature! 🌿💧
Very speedy service from order to delivery. Less than 24 hours.
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re delighted you’re happy with your new water feature and the speedy delivery! 🌿💧
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you for your feedback – we’re glad you like the feature and appreciate you highlighting the noise and visible cable gap. We’ll pass this on to our product team, but if you’d like to discuss placement or possible solutions, please email our customer care team.
Thank you for your review – we’re glad your new topiary balls arrived so quickly!
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely feedback and recommendation – we’re really pleased to hear you’re happy with the quality and colour of the topiary balls! 🌿
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.