Very good service as item went faulty after 1 month and after talking with Customer Services the water feature was replaced.
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback, Jane – I’m so pleased our team could quickly replace your water feature and that you’re happy with both the service and the product.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks, Jane – we're delighted to hear you're enjoying the water flow and relaxing sound from your feature. 🌿
Data di acquisto: 24/07/2026
0
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Cliente fidato
Verificato da Feefo
2 months ago
Good service
primrose-uk
Primrose
2 months ago
Thank you for your feedback – we’re really pleased to hear you were happy with our service.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks for taking the time to share this – I’m really sorry the supplied solar pump didn’t perform as expected with your 50cm sphere. Please email our team with your order details so we can look into the pump specification and see what we can do to put this right.
primrose-uk
Primrose
2 months ago
Thanks for letting us know – we’re really pleased everything worked as required.
Exceptional service by Primrose, from the point of contact to resolving, I cant fault them.
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re delighted you had such a positive experience with our after-sales service.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks for your feedback and for sticking with us while we resolved the faulty bowl issue — we’re really pleased the fountain now looks lovely in your garden, especially lit up at night.
Data di acquisto: 23/07/2026
0
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PB
Peter Burleigh
Verificato da Feefo
2 months ago
Ciò che Peter Burleigh ha detto su Primrose:
Order came quickly and was what I expected
primrose-uk
Primrose
2 months ago
Thanks, Peter – we’re really pleased your order arrived quickly and met your expectations. We hope you enjoy your purchase and look forward to helping you again soon.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks, Peter – we’re really pleased to hear your order arrived quickly and you’re happy with the product.
Service was excellent I contacted the office to enquire why my delivery had been delivered to the wrong address but my package was collected without to much bother
primrose-uk
Primrose
2 months ago
Thanks, Daniel – I’m glad the team were able to sort the misdelivery quickly and that everything was collected without too much trouble.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks, Daniel – we’re delighted to hear the bird bath makes such a great addition to your garden and that you’re so pleased with it!
Primrose customer service is exemplary they could have not dealt with my problem in any better way than they did I would definitely be using this company again thanks
primrose-uk
Primrose
2 months ago
Thank you so much, Lola – your lovely feedback means a lot to us, and we’re delighted we could resolve everything for you. 💚 We really appreciate you choosing Primrose and look forward to helping you again in the future.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you so much, Lola – we’re delighted you love your new water feature and that our customer service impressed you 😊 Enjoy your garden!
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.