Since the postage increased, I don’t buy as much. My budget is quite small, so I can only buy a couple of items at a time and feel like I’m subsidising those who buy in bulk. Nearly £5 postage for a...
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Recensioni del prodotto
Data di acquisto: 30/09/2025
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MD
Mrs C Dorywala
Verificato da Feefo
11 months ago
Ciò che Mrs C Dorywala ha detto su JewelleryMaker:
Still waiting to hear from them regarding missing parcels
Klaudia - Help Team
JewelleryMaker
11 months ago
Hi,
Thank you for your review.
We’re sorry to hear that you’re still waiting for an update regarding your missing parcels. Please be assured that our parcels team is currently looking into this matter, and we’ll be back in touch with you as soon as we have an update.
If you need any assistance in the meantime, please don’t hesitate to contact our customer service team on 0800 6444 655.
Kind regards,
Jewellery Maker
Had a slight problem with the offer but Jewellery Makers staff were superb and sorted it straight away. You can talk to real people( not AI) who are always helpful.
Recensioni del prodotto
Data di acquisto: 30/09/2025
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Cliente fidato
Verificato da Feefo
11 months ago
Arrived on time great
Recensioni del prodotto
Data di acquisto: 30/09/2025
0
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Cliente fidato
Verificato da Feefo
11 months ago
Not happy with quality control as both products had clearly been used before. The help desk were good and sent one replacement but when that was also faulty and I asked for a refund they sorted it...
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Klaudia - Help Team
JewelleryMaker
11 months ago
Hi,
Thank you for your review.
We’re very sorry to hear about your experience with the silicone pourers arriving in used condition and that the replacement also contained glitter residue. This certainly isn’t the level of quality we aim to provide, and we completely understand your disappointment.
We’re glad to hear the matter has now been resolved with a refund, but please accept our sincere apologies for the inconvenience caused.
If there’s anything else we can do to assist you, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Recensioni del prodotto
Data di acquisto: 28/09/2025
0
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Melanie Reynolds
Verificato da Feefo
GBR
11 months ago
Ciò che Melanie Reynolds ha detto su JewelleryMaker:
Most of the time it's good, however delivery times are sporadic, although you do get notified if something has been delayed sometimes. Call centre are always good.
Recensioni del prodotto
Klaudia - Help Team
JewelleryMaker
11 months ago
Hi Melanie,
Thank you for your review.
We’re sorry to hear that the South Sea drop pearls didn’t meet your expectations. We understand that everyone has their own preferences when it comes to jewellery, and we appreciate you taking the time to share your feedback. We appreciate you returning the pearls within 30 days, and we will update you once your return has been processed.
We’re sorry for any disappointment caused, and if there’s anything we can assist you with further, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
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Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website