Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di itravel2000.com

Visualizzazione di tutte le 59,717 recensioni

Cliente fidato

11 years ago

Was fine

The staff were great, room needed some repairs but was clean and a comfy bed.

Cliente fidato

11 years ago

Full attention

I spoke with David and had a few questions before I was ready to book my trip. David gave me his full attention and eager to provide options when my circumstance was out of the norm. A request for...

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Cliente fidato

11 years ago

Cuba vacation

The resort we booked at was listed as beachfront and when we arrived the beach was closed down

Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further. Regards, Customer Care

Customer Care

itravel2000.com

11 years ago

Hello, We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below. Thank you for your comments and time, it is greatly appreciated. Regards, Customer Care Team

Cliente fidato

11 years ago

Garbage vacation

Vacation that I travel offered me was garbage, hotel , service, food, everything is very poor

Customer Care

itravel2000.com

11 years ago

Trusted Customer

mississauga

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

exellent

Cliente fidato

11 years ago

Cuba is Great

This was our 11th year to Cuba, booking 6 times with Itravel 2000. The booking agents are all very helpful and work on getting you the best deal they can and recommending the best places for your...

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Cliente fidato

11 years ago

I love how easy it is to book on this site and to see the week…

I love how easy it is to book on this site and to see the week ahead on the vacation packages so you know if your flexabe you can get the best price

Cliente fidato

11 years ago

Excellent service

Cliente fidato

11 years ago

Helpful and efficient!

I was making a booking online and there happened to be a problem, within 5 minutes I had a call from their booking centre. They walked me through everything and had me booked for my trip. I always...

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Cliente fidato

11 years ago

Mediocre Agent

I normally book with Rose but she has since departed the company. I called the main line and spoke with the first person available. We booked our trip through her but she refused to respond to my...

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Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. Your feedback will be shared and the appropriate action will be taken. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. Regards, Customer Care Team

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Feefo Trusted Service Awards

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