Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di itravel2000.com

Visualizzazione di tutte le 59,717 recensioni

Cliente fidato

11 years ago

Holly Fisher

Holly Fisher showed exemplary and outstanding customer service. Addressed all our needs and dealt with all special requests we had made, even going so far as to working from home to ensure our...

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Trusted Customer

Timmins canada

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

Guess we'll see

We booked a trip, paid for it then a month later a friend goes to book the same one only to find out the hotel is going under major renos pass our expected arrival. I called itravel2000 and they said...

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Cliente fidato

11 years ago

Trip to Cuba!

Everything was the best! Flight and hotel :)

Trusted Customer

Mississauga Ontario

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

good but will not go back

Custome Serclvuce is excellent, but the resort is poorly maintained and the rooms a're not cleaned to standard

Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback and wonderful comment about our service. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further. Regards Customer Care

Cliente fidato

11 years ago

Trip to Cuba

Professional with all the information you need to book a trip.

Cliente fidato

11 years ago

Terrible and not clear at all they just need commission.........The advisor was unclear and also…

Terrible and not clear at all they just need commission.........The advisor was unclear and also very rude the booked tickets of mine and my husbands were totally differnt seats and we specifically...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please note all your concerns will be reviewed and measures will be taken as needed. Regards Customer Care

Cliente fidato

11 years ago

Mexico Flight

Great service always!!

Cliente fidato

11 years ago

Flight change

Unhappy that my flight got changed and it makes me want to book in advance anymore. Flight got moved up by a couple hours which ruined plans and very inconvenient and in order to move to a late...

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Trusted Customer

Toronto, Ontario

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

Cuba Trip May 2015

Great company to use. Good deals and fantastic customer service by Crystal!!!!

Trusted Customer

Toronto, ON

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

itravel2000.com

Great service overall. This is my second booking with this company and I am extremely satisfied. Highly recommended to all of my friends!

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Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

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