Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di itravel2000.com

Visualizzazione di tutte le 59,717 recensioni

Cliente fidato

11 years ago

My service was fantastic and the gentleman was very informative and friendly.

Trusted Customer

Smiths Falls,ont

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

Business Class vs Economy

My last trip was to Huatulco Mexico and was promoted as a business class flight which turned out to be a economy flight. Neither itravel2000 or Air Canada Vacations would take responsibility for this...

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Cliente fidato

11 years ago

quick and easy

Cliente fidato

11 years ago

Explaining about the hotel names

just a bit confused with the booking for which resort. The agent never mentioned the name when she booked or asked me again . After got the confirmation I realized that wasn't the one I chose. But...

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Cliente fidato

11 years ago

best service ever!!

Cliente fidato

11 years ago

Recent trip to San Jose, USA

excellent experience, wonderful trip Except when the return was cancelled, no one notified us, we saw it on the airline website, and that it was automatically re-booked. All was great, thanks so...

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Cliente fidato

11 years ago

I've always used Itravel2000 when booking vacations, and I've never experienced any problems, keep up…

I've always used Itravel2000 when booking vacations, and I've never experienced any problems, keep up the good work!

Cliente fidato

11 years ago

Price Drop Protection

No longer available on many trips to Mexico. Free parking is not of interest to many travellers, who don't need it.. Booking early is no longer an advantage if PDP is not available. Looking at...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and products and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Regards Customer Care Team

Cliente fidato

11 years ago

Your response still does not address the lack of Price Drop Protection on many trips to Mexico. Your response changes nothing.

Trusted Customer

Sydney ns

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

Trip to punts cama

Booked a trip to pints cana. The service received was excellent and I would not hesitate to use this agent again.

Cliente fidato

11 years ago

improvement needed

The agent we booked through via phone was monotone and did not make us feel like he cared.

Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our service and your feedback will be used as part of that. Other than that, hoping that you were able to enjoy other elements of your vacation. Best Regards, Customer Care Team

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Feefo Trusted Service Awards

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