Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Gray Line Iceland

Cliente fidato

Verificato da Feefo

2 years ago

Good experience. Organisation could’ve been better.

A really good day but the below issues meant it was not 5 star sadly. The day started with a bus pick up but nobody explained that it was a 2 minute ride before having to get off and hop on another...

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Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for taking the time to leave us a review. We always make sure we are meeting our customers' expectations. We understand your point about organizing our tour details and we apologize for any inconvenience that has caused you. This is duly noted and will be used for us to improve our service. Thank you for choosing Gray Line. We look forward to welcoming you back in the near future. Best regards, Gray Line

Data di acquisto: 20/11/2023

0

Cliente fidato

Verificato da Feefo

2 years ago

Good experience. Organisation could’ve been better.

A really good day but the below issues meant it was not 5 star sadly. The day started with a bus pick up but nobody explained that it was a 2 minute ride before having to get off and hop on another...

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Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for taking the time to leave us a review. We always make sure we are meeting our customers' expectations. We understand your point about organizing our tour details and we apologize for any inconvenience that has caused you. This is duly noted and will be used for us to improve our service. Thank you for choosing Gray Line. We look forward to welcoming you back in the near future. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 19/11/2023

0

Cliente fidato

Verificato da Feefo

2 years ago

Great day out

Easy to choose trip and book for the day we wanted

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line! We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 25/11/2023

0

IM

Irene Macfadyen

Verificato da Feefo

2 years ago

Ciò che Irene Macfadyen ha detto su Gray Line Iceland:

Integrity

Sadly, I had to cancel my trip to Iceland due to ill health. When I cancelled my booking with Gray Line, they refunded my fare without me asking for one. Such integrity is hard to find in many...

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Andrei

Gray Line Iceland

2 years ago

Hello Irene, Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 24/11/2023

0

Cliente fidato

Verificato da Feefo

2 years ago

Easy to book and very good would definitely use again

Tour was very good guide very informative for the full day . We really enjoyed it. Allowed plenty of time to see things did not feel rushed.

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 18/11/2023

0

KL

King Hung Jennifer Lui

Verificato da Feefo

2 years ago

Ciò che King Hung Jennifer Lui ha detto su Gray Line Iceland:

I arrived at airport at midnight, the bus only two passengers they still drive on time.

Andrei

Gray Line Iceland

2 years ago

Hello Jennifer, Thank you for choosing Gray Line and for your rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 24/11/2023

0

DR

Daniel Ronan

Verificato da Feefo

2 years ago

Ciò che Daniel Ronan ha detto su Gray Line Iceland:

10/10

Quick easy and accessible.

Andrei

Gray Line Iceland

2 years ago

Hello Daniel. Thank you for choosing Gray Line and for your top rating! We are happy to know that we have exceeded your expectations! We hope to see you again in Iceland. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 22/11/2023

1

Cliente fidato

Verificato da Feefo

2 years ago

Excellent service and great experience.

We have been on a few tours with grayline, they really are very good in all aspects from making sure you have the best experience of your tour and the information given in each place you visit in...

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Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 22/11/2023

0

Cliente fidato

Verificato da Feefo

2 years ago

I would have preferred to have paid in Pounds Sterling but had to pay in Euros. Otherwise it was good

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line! We‘re happy to hear that your experience with us was good. We understand your point about the options to choose the currency in paying for your reservation and we appreciate your feedback. We hope to welcome you back on your next visit to Iceland. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 19/11/2023

0

MK

Mirang Kim

Verificato da Feefo

2 years ago

Ciò che Mirang Kim ha detto su Gray Line Iceland:

good

I arrived in 5Pm. The fly bus went often but gray line was not often. At that time in the rain I had to wait a little. There were lots of people waiting. I hope you runs little often . That's it. I...

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Andrei

Gray Line Iceland

2 years ago

Hello Mirang, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. Thank you for your kind words about our guide. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 20/11/2023

0

Gray Line Iceland Recensioni

The Golden Circle ClassicAltre recensioni di questo prodottoVisualizza il sito web del prodottoVery enjoyable day, our guide Karen was great fun and very informative

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoEasy purchase, very reasonable fares.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoVery easy way to get from the airport to our hotel. Could enjoy seeing around scenery.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoComfortable, reliable, relax, happy

The Golden Circle ClassicAltre recensioni di questo prodottoVisualizza il sito web del prodottoExcellent service and great experience.

The Golden Circle ClassicAltre recensioni di questo prodottoVisualizza il sito web del prodottoGrest tour. well organised. Very clean and smart bus

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoGray line is cheaper and good.

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