Hi,
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.
Best regards,
Gray Line
Recensioni del prodotto
Data di acquisto: 01/12/2023
0
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Cliente fidato
Verificato da Feefo
2 years ago
A lot of traveling, but we did get a small glimpse of the northern lights.
Andrei
Gray Line Iceland
2 years ago
Hi,
Thank you for choosing Gray Line and for your rating! We are happy to read about your experience!
We hope to see you again in Iceland.
Best regards, Gray Line
Very clear website which gave all the information I needed. Easy to book
Andrei
Gray Line Iceland
2 years ago
Hi,
Thank you so much for your business and feedback! If any of your friends or family need help, please let them know about us!
We hope to service you again here in Iceland in the future.
Best regards,
Gray Line
The online booking process is fast.
Customer service was very helpful with details and rescheduling (if needed).
Andrei
Gray Line Iceland
2 years ago
Hi,
Thank you so much for your business and feedback! If any of your friends or family need help, please let them know about us!
We hope to serve you again in the future.
Best regards,
Gray Line
Hello,
Thank you for choosing Gray Libne and for your top rating! We are happy to read about your experience!
We hope to see you again in Iceland.
Best regards, Gray Line
Online booking process was super easy. The only thing I would suggest reviewing is that the currency selection changes before payment. I started my online journey in ISK and it got changed to EUR...
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Andrei
Gray Line Iceland
2 years ago
Hi,
Thank you for taking the time to leave us a review and for your rating. We always make sure we take our customers' ideas for improvement. Your suggestion for the currency selection during payment online is duly noted.
Thank you for choosing Gray Line. We look forward to welcoming you back in the near future.
Best regards, Gray Line
I booked the golden circle and snow mobiling tour. The golden circle visit was good but there is a problem with my snow mobile. The straddle was very loose and the snow mobile went left and right and...
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Andrei
Gray Line Iceland
2 years ago
Hi,
Thank you for choosing Gray Line and for bringing your concerns to our attention regarding your experience with the Snow Mobile part of your tour. We apologize for any inconvenience you experienced and understand your concern regarding your safety. The safety of our customers is always our utmost priority and we'll make sure that our partners from the Mountaineers of Iceland will be aware of this.
We take your concerns seriously and assure you that steps are being taken to prevent such occurrences in the future.
Sincerely,
Gray Line
Wij hebben in totaal 3 excursies gedaan met Gray Line.
Andrei
Gray Line Iceland
2 years ago
Hello Jordy,
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Best regards,
Gray Line
Wij hebben in totaal 3 excursies gedaan met Gray Line. Top organisatie!!
Andrei
Gray Line Iceland
2 years ago
Hello Jordy,
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Best regards,
Gray Line
Recensioni del prodotto
Data di acquisto: 20/11/2023
0
Condividi
AK
Adela Kacorova
Verificato da Feefo
2 years ago
Ciò che Adela Kacorova ha detto su Gray Line Iceland:
No issues with booking - helpful customer service.
Andrei
Gray Line Iceland
2 years ago
Hello Adela,
We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Best regards,
Gray Line
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.