Come vengono raccolte le recensioni di Feefo?

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Recensioni di Gray Line Iceland

Visualizzazione di tutte le 13,015 recensioni

Cliente fidato

Verificato da Feefo

2 years ago

Excellent transportservice

Arriving was a bit confusing as no one on the bus knew they had to transfer busses from the airport to get to their drop off point. It was an easy enough transfer but miss communicated on the website...

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Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We understand your point about the communication on our website and we'll use this to improve our service. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 12/11/2023

Cliente fidato

Verificato da Feefo

2 years ago

Fantastic service!

Good communication with emails

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Data di acquisto: 18/11/2023

Ilnur Ibragimov

Verificato da Feefo

2 years ago

Ciò che Ilnur Ibragimov ha detto su Gray Line Iceland:

Rolig och intressant resa

Andrei

Gray Line Iceland

2 years ago

Hello Ilnur, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 18/11/2023

Robert Yatsuk

Verificato da Feefo

2 years ago

Ciò che Robert Yatsuk ha detto su Gray Line Iceland:

Good buses, on time and friendly staff.

Andrei

Gray Line Iceland

2 years ago

Hello Robert, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 13/11/2023

Carol Baker

Verificato da Feefo

2 years ago

Ciò che Carol Baker ha detto su Gray Line Iceland:

Reliable

On time friendly

Andrei

Gray Line Iceland

2 years ago

Hello Carol, Thank you for choosing Gray Line and for your rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 12/11/2023

Cliente fidato

Verificato da Feefo

2 years ago

Fantastic service from all at grayline

All easy to book , any mistakes where fixed quickly thankyou

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 16/11/2023

Hannah Perrin

Verificato da Feefo

Liverpool

2 years ago

Ciò che Hannah Perrin ha detto su Gray Line Iceland:

Good tour, shame about the tour guide

Overall the trip was fine, we took the northern lights tour which was exactly what we expected. However, the tour guide was extremely quiet, provided very little information on the northern lights...

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Andrei

Gray Line Iceland

2 years ago

Dear Hannah, Thank you for your rating. We're sorry to hear that you didn't have quite a positive experience with our staff. We take pride in providing friendly and helpful service to our customers and apologize for falling short in this area. We'll review our customer service training and take steps to ensure that our staff members are courteous and attentive to our customers' needs. Your feedback is extremely valuable to us and will assist us in improving our services. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 16/11/2023

Linda Bowen

Verificato da Feefo

2 years ago

Ciò che Linda Bowen ha detto su Gray Line Iceland:

We missed the 3:15 bus by 10 mins so we were moved to the next bus (4:15). Imagine my frustration when this bus didn’t leave till 4:45. During this time many Flybus had been and gone. I will use...

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Andrei

Gray Line Iceland

2 years ago

Hello Linda, Thank you for taking the time to share your review with us. Customer service is vital to our operations and we are most grateful for the effort you have made to share your observations. Your satisfaction is crucial to us. We appreciate your feedback and will use this to improve our service. We do hope we will have the joy of seeing you again here in Iceland. Sincerely, Gray Line

Recensioni del prodotto

Data di acquisto: 16/11/2023

Christina Martucci

Verificato da Feefo

NYC

2 years ago

Ciò che Christina Martucci ha detto su Gray Line Iceland:

Easy and great!

The booking process was very simple and straightforward, and the information provided was very detailed.

Andrei

Gray Line Iceland

2 years ago

Hello Christina, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We are happy to be of service! We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 13/11/2023

Scott Hughes

Verificato da Feefo

2 years ago

Ciò che Scott Hughes ha detto su Gray Line Iceland:

Great and easy airport transfer

Great and easy booking service. Everyone we spoke to at grayline has been really nice and helpful with no issues booking us onto earlier bus when the flight was early.

Andrei

Gray Line Iceland

2 years ago

Hello Scott, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We are happy to be of service! We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Recensioni del prodotto

Data di acquisto: 13/11/2023

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Gray Line Iceland Recensioni

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoFair price to pay for transport to/from my location.

The Golden Circle ClassicAltre recensioni di questo prodottoVisualizza il sito web del prodottoEnkelt och smidigt köp innan resa

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoGood service, friendly staff.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoOn time and reliable friendly

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoQuick and easy service from all at grayline

Northern Lights MysteryAltre recensioni di questo prodottoVisualizza il sito web del prodottoAs per the customer review

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoSee previous comment. Thanks

The Golden Circle ClassicAltre recensioni di questo prodottoVisualizza il sito web del prodottoAgain. super easy to do this on their website.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoReally friendly and nice nothing was a issue and everything was clearly explained.

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