Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Recensioni di ExoticDirect

Visualizzazione di tutte le 1,995 recensioni

Cliente fidato

Verificato da Feefo

5 years ago

Very helpful and professional.

Very helpful and professional

Alec

ExoticDirect

5 years ago

Thank you for giving us a positive review. It's great to know you found our team to be both helpful and professional. If we can ever be of any further help or assistance in the future, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Cliente fidato

Verificato da Feefo

5 years ago

Good service

Alec

ExoticDirect

5 years ago

Thank you for this positive review. It's great to know we've been able to provide you with a good service. If we can ever be of any further help or assistance, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Miss Karen Allan

Verificato da Feefo

5 years ago

Ciò che Miss Karen Allan ha detto su ExoticDirect:

Very informative advisor when I called regarding policy cover. Have not used them for any claims yet!

Alec

ExoticDirect

5 years ago

Hi Karen, Thank you for this positive review and also for taking the time to add your comments. It's great to know that the advisor you spoke to was informative. Hopefully your pets will always be happy and healthy, but if you do ever need to make a claim please do give us a call and we'll do everything we can to help you. Best regards, The Exotic Direct Pet Insurance Team

Cliente fidato

Verificato da Feefo

5 years ago

A five star service friendly helpful many thanks

Sarah

ExoticDirect

5 years ago

Hi there, Thank you for taking the time to leave your lovely review, we are so pleased to hear that you found our service friendly and 5 star worthy! If you need us in the future at all please let us know. Kind Regards, The Exotic Direct Team

Ms Dawn Chafer

Verificato da Feefo

5 years ago

Ciò che Ms Dawn Chafer ha detto su ExoticDirect:

New customer

Easy and quick to set up so happy so far

Sarah

ExoticDirect

5 years ago

Hi Dawn, Thank you very much for your review, We are pleased to hear that you found our website easy and quick to use. Thank you for taking the time to leave your review! Kind Regards, The Exotic Direct Team

Mr Jason Donovan

Verificato da Feefo

5 years ago

Ciò che Mr Jason Donovan ha detto su ExoticDirect:

Very friendly great insurance

Previously had insurance with exotic Great service and friendly staff

Sarah

ExoticDirect

5 years ago

Hi Jason, Thank you very much for your kind review, we are so pleased to hear that you are happy with our service! If you need anything in the future please do let us know. Kind Regards, The Exotic Direct Team

Cliente fidato

Verificato da Feefo

5 years ago

Reasonably priced but top class service. Sympathetic when one of our pets died. Highly recommended insurers.

Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars. We are so pleased to hear your comments regarding our compassionate service. We are all pet owners and lovers so understand how difficult it is when one of them passes away. Thank you for the recommendation too! Kind Regards The Exotic Direct Team

Ms Constance Gotsopoulou

Verificato da Feefo

5 years ago

Media caricati

Best support and the team is always kind andhave always nice

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Ciò che Ms Constance Gotsopoulou ha detto su ExoticDirect:

Best support and the team is always kind andhave always nice

The best support I have ever had with any of my furbabies. Thank you Exotic direct I couldn't have been able to keep my furkids as healthy or even alive without you. Thank you from the bottom of our...

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Nathan

ExoticDirect

5 years ago

Hello Constance, Thank you so much for rating us 5*s. We really appreciate the kind words you have for us and the time you have taken to write a review. All the best to you and Ruby Dus! Kind regards, The Exotic Direct Team.

Ms Constance Gotsopoulou

5 years ago

Many thanks for your reply Nathan ☺ Its all true you have all been incredible and we are very grateful 🐀😍💞

Louise

ExoticDirect

5 years ago

:) Thank you Constance!

Cliente fidato

Verificato da Feefo

5 years ago

Excellent professional service as always.

Excellent service as always. I frequently recommend Exotic Direct to friends; having cover for 4 parrots and knowing this is simply the best!

Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars! We are delighted to hear your lovely comments regarding our excellent service. Thank you also for recommending us your friends :) Kind Regards The Exotic Direct Team

Cliente fidato

Verificato da Feefo

5 years ago

Friendly and efficient staff, everything sorted quickly. Plus my premium had reduced from last years.

Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars! We are delighted to hear your great comments regarding our efficient service, it is also brilliant to hear you are happy with your renewal, thank you! Kind Regards The Exotic Direct Team

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